Field Service Technician
Konica Minolta Business Solutions Canada · Dallas, TX · 3 mo ago
EngineeringFull-time
Responsibilities
- Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity
- Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery
- Drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling
- Develop professional customer relationships and maintain a high level of customer satisfaction
- Demonstrate progress in technical abilities, troubleshooting techniques and productivity
- Log service visits and document updates for each client account
- Collaborate with the Account Management team to help resolve customer issues
Qualifications
- 0-2 years of experience with servicing/repairing office equipment or machinery
- High School Diploma/GED or equivalent experience
- Reliable transportation to drive to customer sites daily
- A+ or N+ Certification and exposure to IT Networks a plus
Benefits
- Hands on and computer-based training on current and upcoming technology products & services
- Exposure to IT networks and services with career growth opportunities
- Competitive car allowance program and paid mileage
- Company provided laptop and phone
- An inclusive and flexible workplace environment that highly values sharing of new perspectives
- Comprehensive benefits package including paid holidays, vacation, medical/dental, 401k, employee assistance and tuition reimbursement programs