Commercial Engine Field Service Technician

Job Description

Peterson Power Systems has a need for an experienced Commercial Engine Field Service Technician at our Eugene, OR location.

Essential Job Functions

• Maintain a safe working environment and observe all safety procedures, laws, policies, and rules.
• Communicate with internal and external customers in a manner that promotes a positive relationship.
• Work in a manner consistent with Contamination Control Guidelines.
• Travel is required to meet customer service requirements including overnight stays, overseas and out of territory travel.
• Be on call to respond to customer service needs during the evenings, weekends, and holidays.
• Perform inspection on equipment as needed.
• Attend scheduled technical training, and safety training. This training may be in person or online (virtual).
• Perform the following service operations with occasional supervision:
• Pre-delivery setup, installation, and start-up on all makes and models of Caterpillar engines, generators (primary in marine applications), and related products.
• Level 1 and Level 2 generator system service.
• Repair, replace or rebuild engines and related systems and components – Cat and Non-Cat products in Industrial, Marine, and EPG applications.
• Assist electric power field technicians, as required.
• Write service reports that accurately document activities.
• Prepare required documentation including work orders, parts lists, and timecards in an accurate and timely manner to enable other employees to do their job in a timely manner.
• Solicit information regarding opportunities for engine system sales and service and pass information to engine systems sales staff and engine PSSR in a timely manner.
• Ensure assigned company vehicle maintains a clean professional appearance and is in proper working order.
• Perform work and conduct yourself in a matter that is consistent with company goals, mission statement, and core values.
• Perform assigned tasks in a timely, accurate, and efficient manner.
• Follow manufacturer and company service guidelines and procedures to ensure quality work and to preserve and document component failure information for accurate failure analysis.

Qualifications

• Absorbed Degree from a fully accredited college or technical/vocational school in Diesel Technology or other closely related field; and a minimum of 5 years of directly related experience in power generation or engine service, preferably in a heavy industrial environment; or an equivalent combination of education and work experience.
• Must possess a valid Driver's License.