Diaper Program Coordinator

About the role

Community Action Partnership of Strafford County is seeking an organized, detail-oriented professional to coordinate the day-to-day operations of a statewide diaper assistance program. This position is ideal for someone who enjoys logistics, inventory management, data tracking, and building strong working relationships with community partners. The Diaper Distribution Program Coordinator plays a key role in ensuring diapers and related supplies are ordered, tracked, distributed, and documented efficiently. The position serves as a primary support contact for partner agencies across New Hampshire and helps ensure program data and reporting requirements are completed accurately and on time.

Responsibilities

• Coordinate ordering, tracking, and distribution of diapers, wipes, and related supplies for partner agencies throughout New Hampshire.
• Maintain accurate inventory records and support supply management across multiple distribution sites.
• Perform data entry, data cleanup, quality assurance, and routine reporting.
• Manage outcome surveys, including distribution, reminder notifications, tracking, data imports, and documentation.
• Prepare and maintain required program records, reports, and in-kind contribution documentation.
• Serve as a primary point of contact for partner agencies, providing day-to-day support regarding ordering, participant management, program procedures, and data system navigation.
• Respond to client inquiries and coordinate referrals received through phone, email, and program referral channels.
• Support CAPSC's direct client distributions by preparing participant communications, schedules, resource materials, and distribution documentation.
• Recruit, coordinate, and support volunteers assisting with storage, donation drives, and distribution activities.
• Assist with donation management and maintaining orderly storage areas.
• Support continuous improvement of program operations and administrative processes.

Qualifications

• Strong organizational skills and attention to detail.
• Experience with data entry, databases, spreadsheets, and record management.
• Ability to manage multiple priorities and deadlines.
• Excellent customer service and communication skills.
• Experience working with community partners, volunteers, or nonprofit programs preferred.
• Ability to work independently and collaboratively.
• Proficiency with Microsoft Office, especially Excel.
• Ability to lift and move supplies weighing up to 30 pounds.

Work Environment

This hybrid position includes a combination of remote work, onsite work at CAPSC's Dover and Rochester locations, and frequent travel throughout New Hampshire. Work settings include office, warehouse, and community locations.