Development Operations Coordinator

About the Institute for Nonprofit Practice

The Institute for Nonprofit Practice (INP) works to ensure that the nation’s nonprofit, public sector, and social impact leaders have the skills, knowledge, networks, and confidence to boldly advance their organizations and missions and build a more equitable future for all. INP serves social impact leaders who are driving solutions to some of the most pressing issues of our time. Nonprofits constitute the third-largest sector of the U.S. workforce – nearly 1 in 10 workers – yet the sector continues to face a chronic deficit of investment in the people who power it. The types of peer-to-peer learning and exchanges that INP offers are needed more than ever as the sector wrestles with a set of challenges that have mounted over the past few years – including workforce shortages, high burnout and turnover rates, and a rising demand for services – that can significantly undermine organizational effectiveness. With an 18-year track record of delivering programs that measurably increase leaders’ key leadership skills, confidence, and networks, INP is committed to meeting this moment by continuing to empower social impact leaders to adapt and thrive amidst these obstacles.

About the role - Development Operations Coordinator

• Manage donor meeting logistics: Own the administrative execution of donor meetings, including scheduling coordination, confirmation management, and tracking post-meeting action items within Salesforce.
• Administer gifts and pledges: Execute the backend tracking of all donations, ensuring pledges are accurately recorded, tracking pipelines, and ensuring internal records match financial inputs.
• Cook up the proposal calendar: Own and maintain the master proposal calendar to track upcoming grant deadlines, submission requirements, and compliance milestones for all institutional funders.
• Support proposals and reporting: Gather, organize, and maintain the necessary organizational data, financial documents, and supporting evidence required for the assembly of funder proposals and reports.
• Maintain Salesforce database: Serve as the team lead on database cleanliness, accurately logging all development activities, touchpoints, and donor records to ensure data integrity and support long-term retention.
• Manage data tracking & reporting: Pull and analyze data from Salesforce and internal platforms to generate regular progress reports, track fundraising metrics, and inform team strategy.
• Track team action items: Attend development strategy meetings as the primary note-taker to log, track, and prioritize operational next steps for the team.
• Support multi-channel appeals: Oversee the backend operations of print and digital appeals, ensuring donor segments and mailing lists from Salesforce are accurately pulled and synced with platforms like MailChimp or Eventbrite.
• Manage event operations: Handle the data and technical logistics of special events, including managing RSVP tracking, processing ticket sales, and ensuring accurate post-event data entry.

What You'll Need

• 2–3 years of relevant work experience.
• Strong professional writing and proofreading skills, with the ability to draft clear, error-free correspondence, agendas, and donor materials.
• Impeccable organization; you are highly detail-oriented, and someone who gets a real sense of satisfaction from producing polished work and managing smooth and orderly processes.