Development Department Administrator
Cleveland Metroparks · Cleveland, OH · 5 days ago
On-siteAdministrativeFull-time
Key Responsibilities
- Provides administrative support for the Development department, including meeting coordination, supply ordering, invoice processing, inventory management, and event logistics
- Maintains the donor database by updating donor details, contact information, relationship links, and other constituent records
- Manages and coordinates the Chief Development Officer’s calendar, ensuring accurate scheduling and timely coordination of meetings
- Accurately processes donations and grants, ensuring the integrity of donor and financial records
- Prepares, edits, and personalizes donor acknowledgment letters consistent with department standards
- Generates and distributes daily gift reports and coordinates timely donor recognition
- Reconciles gifts, produces contributed income reports, and processes deposits in accordance with audit standards
- Serves as the first point of contact for donor and public inquiries, providing professional, donor-centered service
- Captures and coordinates in-kind donations and supports donor events and special projects
- Affords assistance with budget tracking, invoice processing, purchase card coding, and other financial recordkeeping
- Acts as a problem-solving liaison across divisions to keep department operations running efficiently
Qualifications
- An Associate degree in business administration, nonprofit management, communications, public relations, marketing, or a related field is required; a Bachelor’s degree is preferred
- Minimum two years of experience in administrative support, database management, finance, customer service, donor relations, nonprofit administration, or fundraising operations preferred
- An equivalent combination of education, training, and directly transferable experience will be considered
- Valid driver’s license
- Experience with Raiser’s Edge or similar CRM/donor database
- Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint) and Adobe Acrobat
- Basic accounting skills and familiarity with financial procedures
- Experience operating office equipment (printers, scanners, mailing systems) and organizing both physical and digital documents
- Excellent writing and editing skills, particularly for donor communications
- Strong attention to detail and accuracy in data entry and financial reporting
- Skilled at prioritizing and managing multiple responsibilities with strong organizational habits
- Professional, donor-centered approach with excellent interpersonal skills
- Discretion and sound judgment in handling confidential information
- Ability to work independently and collaboratively across departments