Desktop Support Internship - San Diego CA

Duties And Responsibilities

• Performs troubleshooting of desktops and laptops as well as mobile devices.
• Participates problem-solving efforts often involving outside vendors and other support personnel and/or organizations.
• Responsible for learning and supporting IT related tasks for New Hire Orientation.
• Perform minor desktop and laptop hardware repairs for equipment not covered under vendor maintenance agreements.
• Support and troubleshoot conference room technologies to ensure reliable functionality.
• Assist with project directions and schedules to maximize benefits and minimize impacts on the customer organizations.

Required Qualifications

• Currently enrolled in an Associates or Bachelor's degree program in IT related field, with an expected graduation date between December 2026 and December 2027.
• Proficiency in Microsoft Office 365 suite.
• Foundational knowledge in Networking.
• Foundational knowledge in PC Components.
• PC troubleshooting Skills.
• Printer Troubleshooting Skills.

Pay Range

The pay range for this role is $20 - $22 Hourly. This is a reasonable estimate for this role. Individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

ADA Notations

• Regular communication (hearing/speaking)
• Noise conditions range from very quiet to very noisy
• Prolonged use of computer (typing/keyboarding)
• Frequently required to sit for long periods of time, stand, walk, and may occasionally lift and move at least 25 pounds