Intern - Year Round (Desktop Support)

Responsibilities

• Perform work in support of assigned IT group - duties may vary depending on assignment
• Plan, install, and/or support IT equipment to include (but not limited to) workstations, mobile devices, printers, telephony systems, and audio/visual equipment
• Apply knowledge gained from degree program in day-to-day duties/responsibilities
• Receive guidance and direction from management and/or senior-level staff
• Leverage technical knowledge and skills
• Work within established standards, change control, policies and procedures
• Provide exceptional customer service
• Perform other related duties as assigned

Qualifications

• Ability to present findings and conclusions clearly and concisely
• Ability to exercise initiative, produce desired results and achieve objectives
• Effective attention to detail
• Effective research, analytical, and problem-solving skills
• Effective verbal, written and interpersonal communication skills
• Experience which demonstrates a high degree of maturity, objectivity, tact, integrity and sound judgment
• Able to apply sound judgment in analyzing and organizing problems
• Effective planning, organizational, and multi-tasking skills
• Able to work independently and effectively as a member of a team with a cooperative, positive attitude

Desired Qualifications

• Pursuing a degree in Computer Science or a related field
• Experience with PCs and related software such as Microsoft Office (e.g., Excel, PowerPoint, Word, Access, etc.)

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion. FORTUNE 100 Best Companies to Work For® 2026 Yello and WayUp Top 100 Internship Programs 2025 Computerworld® Best Places to Work in IT 2026 Most Loved Workplace – America’s Top Most Loved Workplaces® 2025 2025 PEOPLE® Companies That Care Newsweek Most Trustworthy Companies in America 2026 Military Times 2025 Best Military Spouse Employers 2025 2026 Handshake Early Talent Award Newsweek America’s Greatest Workplaces for Culture, Belonging and Community 2026 From Fortune Magazine. © 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.