Desktop Support III
About the role
Provide support of all desktop personal computers and related equipment to ensure employees have the appropriate tools to perform their job functions and keep these tools in working order, where necessary, repaired with minimum user disruption. Hands-on position - will meet face-to-face with end users.
Responsibilities
- Exercising a high degree of discretion and independent judgment.
- 2-3 years of desktop/desk-side support with exceptional customer service.
- Knowledge of operating systems, Microsoft Office Suite, and software applications.
- Extensive experience troubleshooting software applications.
- Knowledge base available for client’s proprietary software applications.
- Experience with Active Directory administration.
Requirements
The job qualifications would normally be met through attainment of an undergraduate degree or vocational certificate, or 2 years of experience in information systems, preferably in a technology environment.
Qualifications
Preferably an undergraduate degree or vocational certificate in information systems, or 2 years of relevant experience.
Skills
- Operating systems knowledge.
- Microsoft Office Suite skills.
- Software application troubleshooting.
- Active Directory administration.
Benefits
N/A
Pay
N/A
Schedule
N/A
Contact
For more information about US Tech Solutions, please visit www.ustechsolutions.com. US Tech Solutions is an Equal Opportunity Employer.