Desk Clerk - West Side Chicago

What Sets Thresholds Apart

• Competitive Pay: $19.00/hrly
• Paid time off available
• 403(b) retirement plan with 3% employer match
• Robust employee assistance program (EAP)

About the Role

Desk Clerks ensure that Thresholds locations are safe and welcoming to both staff and clients. They greet, sign in, and provide excellent customer service.

Responsibilities

• Greet, sign in, and provide excellent customer service to clients, staff, and guests.
• Build cordial relationships with clients and contribute to a pleasant atmosphere in the building.
• Maintain safety by monitoring security cameras and ensuring doors are locked and closed.
• Communicate with clinical teams verbally and through records.
• Answer and transfer phone calls, sort mail, and complete other administrative tasks.

Qualifications

• Passion for mental health advocacy
• High school diploma or GED certificate
• At least 21 years old
• Reliable personal or public transportation to get to work location
• Effective communication and relationship-building skills
• Attention to detail and dependability

Benefits

• Paid time off available
• 403(b) retirement plan with 3% employer match
• Robust employee assistance program (EAP)

Schedule

Full time, part time, and substitute shifts are available across various shifts in Chicago neighborhoods such as Englewood, South Shore, Bridgeport, Humboldt Park, Edgewater, Uptown, Rogers Park, Melrose Park, and Austin.