Desk Clerk - Robert C. Wood Apartments

About the role

Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity. Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need.

Responsibilities

• Monitor building entrance, make rounds to ensure security of premises, enter data into log book, and answer phones.
• Perform light clerical work and filing.
• Communicate with residents regarding passes for visitors, sign-up sheets for activities, and groups.
• Note incidents in log book and send daily/nightly reports to staff via email.
• Attend staff meetings and trainings.
• Interface with EMS, police, and hospitals.
• Learn fire response system and obtain Certificate of Fitness from FDNY.
• Provide emergency first aid/CPR and/or NARCAN assistance when needed.
• Perform related duties as assigned.

Requirements

• High School diploma or GED required.
• Good reading, writing, and verbal skills.
• Basic computer literacy.
• Experience with homeless population and crisis intervention preferred.
• CPR training certification or willingness to take training class in CPR.
• Vaccination preferred but not required.

Schedule

Full-time, 37.5 hours per week. Friday–Tuesday, 3:00 PM–11:30 PM.

Benefits

• Eligible for health insurance and paid sick time benefits immediately upon starting work.
• Competitive health and dental plans, with coverage available for your spouse, domestic partner, and dependents.
• A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time.
• 403(b) pension plan with a matching benefit paid by BRC.
• Tuition assistance and many training opportunities for career development.
• Flexible spending accounts (FSAs) for healthcare, transit, and childcare (pre-tax dollars).