Warehouse Clerk

About the role

We are immediately hiring a Warehouse Clerk in Etna, OH for our Supply Chain Solutions division.

Responsibilities

• Work cross-functionally across Sales, Marketing, Operations and Asset Management, while utilizing excellent customer communication skills.
• Maintain appropriate inventory levels.
• Interact with customers; give information in response to inquiries, and resolve customer complaints and answer customers' questions.
• Ensure a great customer experience and ensure concerns, issues, and disputes are resolved to the customers’ expectations.
• Execute customer communication protocol.
• Handle all Rental sales and the sales process for inbound calls and outbound solicitation to increase leads and new customers.
• Manage workflow to enhance productivity through effective scheduling and planning.
• Generate purchase/repair orders and maintain files.
• Contribute to cost containment through inventory planning and warranty.

Requirements

• H.S. diploma/GED required.
• One (1) year or more in sales and/or customer service required.

Qualifications

• Strong verbal and written communication skills.
• Goal-oriented, drive for results, assertive, and able to deal well with ambiguity.
• A high degree of initiative.
• Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments.
• Flexibility to operate and self-driven to excel in a fast-paced environment.
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
• Demonstrates customer service skills.

Skills

• Strong verbal and written communication skills.
• Goal-oriented, drive for results, assertive, and able to deal well with ambiguity.
• A high degree of initiative.
• Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments.
• Flexibility to operate and self-driven to excel in a fast-paced environment.
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
• Demonstrates customer service skills.

Benefits

• Medical, Dental, Vision Benefits start at 30 Days.
• 401 (K) Savings Plan with a company match.
• Discounted employee stock purchase options.
• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more.
• All major holidays paid and Paid time off within your first year.
• Up to 12 weeks paid maternity leave.

Pay

Pay Type: Non-Exempt / Paid Weekly
Hourly Pay: $22.00 based on experience

Schedule

Schedule: Monday-Thursday 6:00 a.m. – 4:30 p.m.
expected to report to shift 15 minutes prior to start of the shift and to cover on Fridays depending on the business needs.