Desk Clerk - Seabrook Square

About the role

Are you looking for a job that makes a difference? Do you have a passion for helping others? We may be the right organization for you: VOA - Texas. Location: Austin, TX. Status: Full Time & part time available.

Responsibilities

• Provides a friendly, supportive presence and connection for tenants, visitors and service personnel while monitoring the building for problems and safety concerns.
• Observes all incoming and outgoing building traffic.
• Enforces visitor and guest sign‑in/sign‑out process.
• Checks identification and/or tenant/staff badges of all persons entering the building.
• Copies and files identification of all visitors.
• Maintains files on ‘regular’ visitors.
• Reviews Security Log and logs all occurrences of note within shift and submits to the Community Director for review.
• Creates a welcoming, friendly but observant and professional tone in entrance areas.
• Participates in fire and evacuation training, planning and operations.
• Assists any resident or visitor that may need physical help.
• Responds to emergencies and calls for assistance from emergency first responders when necessary.
• Completes incident reports for any problem that arises.
• Provides first alert communication to supportive services and property management of any unusual tenant behaviors observed.
• Alerts security if there are signs of criminal or drug‑related behaviors.

Qualifications

• High School diploma plus four years of general office experience.
• Valid Texas driver's license, clear MVR, and ability to be insured.

Benefits

• Healthcare plans
• Retirement plan
• Education assistance program
• Employee discounts
• Paid time off
• Career advancement opportunities (administrative positions, service coordinators, property management, etc.)

Pay

$25.00 per hour

Schedule

Reliable hours with a dependable schedule you can count on; full‑time and part‑time positions available.