Desk Clerk (Foon Lok West)

About MidPen

MidPen builds communities that change lives. Founded in 1970, we are dedicated to providing safe, affordable housing of high quality to those in need. We develop affordable housing, manage properties, and support residents through various programs. With more than 130 properties across 12 Northern California counties, we serve over 20,000 residents. MidPen is recognized as one of the nation's leading non-profit developers and stewards of affordable housing.

Property Management at Foon Lok West

The Property Management team operates and maintains our communities while fostering strong relationships with residents, partners, and colleagues. They play a crucial role in ensuring the smooth operation and safety of the buildings.

Position Overview

You will assist the Community Manager by performing a variety of tasks related to building operations and maintenance. This includes greeting visitors, updating logs, responding to phone calls, and enforcing policies.

Essential Duties

• Greets and screens all visitors and guests
• Updates visitor log, daily log, and other front desk forms
• Answers telephones, takes messages, and directs people appropriately
• Filings, prepares correspondence, sorts, and distributes notices
• Completes property logs, incident reports, and other office responsibilities
• Enforces Community Policies and House rules
• Maintains the orderly appearance of the front entrance, lobby area, and adjoining rooms
• Posts and distributes tenant notices
• Maintains the video camera system
• Performs other duties as requested

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the education, knowledge, skill, and/or ability required.

• High school diploma or GED
• One year of receptionist or administrative experience
• Proficient computer skills (Microsoft Word and Excel)
• Excellent written and verbal communication skills
• Flexibility and willingness to perform varied tasks
• Commitment to MidPen's Mission and Values

Physical Requirements

• Constantly perform desk-based computer tasks, frequently sitting
• Sometimes stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 15 pounds
• Rarely twist/bend/stoop/squat, kneel/crawl

Working Conditions

• Ability to work flexible hours

PAY RANGE

$17.69 - $19.90 Hourly - Pay based on applicable experience and qualifications

Benefits and Compensation

Health Insurance, Dental, Vision, Life & Disability Insurance, 403(b) Retirement Investment, Employee Education Reimbursement Program, Paid Parental Leave, FSA for Childcare, Medical, and Commuter Benefits, EAP Program, Pet Insurance, Paid Time Off, Company Holidays, Wellness Days

EQUAL OPPORTUNITY EMPLOYER

MidPen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We are committed to providing an inclusive and accessible hiring process. If you need a reasonable accommodation for any part of the application or interview process, please notify your recruiter. Consistent with its obligations under the law, MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.