Desk Clerk - BFHP Hope Center Residence

Responsibilities

• Maintains building security by monitoring traffic in and out of the building.
• Communicates with tenants, visitors, and staff via phone and written reports.
• Writes end of shift reports and incident reports.
• Writes work orders and enforces project policies.
• Enforces fair housing regulations in a fair manner.
• Keeps the reception area neat and tidy.
• Assists with office responsibilities such as completing work orders, comment cards, visitor violation forms, and other duties assigned by management.
• Affords assistance to visitors by informing them of visitor policy, checking visitor IDs, signing visitors in and out, and recording unusual building activity.
• Distributes resident mail on a daily basis.
• Completes incident reports to document unusual building activity.
• Performs testing of annual tuberculosis as required and follows Exposure Control Protocol for blood borne pathogens.
• Works with people of various cultural backgrounds, especially those with special needs.
• Understands and communicates fluently in English.
• Shows awareness, urgency, and follows procedures to solve problems.

Qualifications

• Experience working with people of various cultural backgrounds, especially those with special needs is a plus.
• Knowledge of federal, state, and local laws and Fair Housing guidelines.
• Ability to read, understand, and communicate fluently in English.
• Good sense of awareness, urgency, and follow procedures to solve problems.

Benefits

• Medical, dental, and vision care; preventative medical care paid at 100%.
• Vacation leave of up to ten days per year in the first year.
• Up to 80 hours of sick time per year.
• Flexible Spending Accounts for Health Care and Dependent Care.
• Company-paid Life AD&D, Long Term Disability.
• Free, confidential counseling through our Employee Assistance Program.
• Commuter benefit program.
• Discounts for AT&T and ClassPass.
• $100 annual Wellness Reimbursement.
• Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week).

Pay

• Varies based on experience and qualifications.

Schedule

• Varies based on position and department needs.