Design Technologist, Agentic AI & Marketing Automation

About the role

Amazon Ads Marketing is building an AI-native team to drive the transformation of the marketing organization to integrate AI into our marketing production process with precision and scale.

Responsibilities

• Drive the intersection of Agentic AI development, UX design, and marketing operations.
• Own the user workflow design, technical delivery, platform operations, and program execution of agentic AI and marketing automation initiatives across our omnichannel production workflows.
• Prototype AI-driven automation experiences, build functional integrations between workflow management systems, agentic AI tooling, and 3P platforms to enable our marketing team to scale communications production across email, portal notifications, and website channels with greater speed, quality, and efficiency.
• Serve as the technical and UX bridge between marketing stakeholders and AI engineering teams, turning ambiguous automation concepts into tangible, interactive experiences that teams can evaluate, test with users, and use to move automation projects forward.
• Implement AI technologies, provide technical integration support, create reusable prototyping frameworks, and develop reference implementations that raise the bar for how the team builds and delivers AI-powered solutions.
• Design, execute, and troubleshoot AI-driven solutions, set prototyping standards for the team, and influence UX and technical approaches across adjacent teams to drive operational efficiency at scale.

Requirements

• 6+ years of front-end technologist, engineer, or UX prototyper experience
• Have an available online portfolio
• Experience developing visually polished, engaging, and highly fluid UX prototypes
• Experience collaborating with UX, Product, and technical partners
• Knowledge of databases and AWS database services: ElasticSearch, Redshift, DynamoDB
• Experience with machine learning (ML) tools and methods
• Experience designing and developing IT or technical training materials and content

Qualifications

• 4+ years of workflow experience
• Experience developing, deploying and managing AI products at scale
• Experience with Salesforce Marketing Cloud, AEM, or similar CRM and marketing automation tools