Design Lead/Architect, Manhattan Active Order Management
for section headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)
- Use - for lists
- Use
for prose
- Do NOT repeat job title as heading
- Do NOT put Job ID/requisition numbers as headings
- Fold minor metadata into short
or drop
- Preserve ALL substantive information
- Remove boilerplate (cookie/navigation/legal/EEO/scam-warning, duplicated lines, application instructions)
- Include section ONLY when posting has real specific content
- Never emit heading followed by filler/placeholder text
- Never create Pay/Schedule/Benefits sections unless posting actually states them
- Prefer few substantive sections over many thin ones
- Output ONLY HTML fragment, no html/body, no markdown code fences
Let me structure:
First, there's general info at top: Job Title, Primary Job Location, Location Flexibility, Employment Type, Hiring Timeline, Reporting Line, Application Deadline, Eligibility. This is metadata. I should fold into a short
at the beginning or drop. Since it's substantive info about the role (remote, contract, eligibility), I'll include as a brief introductory paragraph.
Then "About Fulfillment IQ (FIQ)" - this is company description. Could be "About the company" or "About the role". The heading "About the role" is suggested. But the content is about the company. I'll use "About the company" or "About Fulfillment IQ". The allowed headings list includes "About the role". Might be okay to use "About the company" but the instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says "e.g." so not exhaustive. I'll use "About the company" as it's descriptive.
"Role Overview" - this is about the role. Could combine with About the company or separate. I'll make "About the role" heading and include Role Overview and Mandate? Mandate is separate list. Actually Mandate is a list of bullet points. Could be part of Responsibilities or separate "Mandate". The allowed headings don't include Mandate. Could fold into Responsibilities or Qualifications. But Mandate is a list of core duties. I'll include under "Responsibilities" maybe.
"Must-Have Qualifications" - this is Requirements/Qualifications. I'll use "Requirements" heading.
"Key Responsibilities" - "Responsibilities" heading.
"Why You Will Love Working Here" - this is culture/benefits. Could be "Benefits" or "Culture". The allowed headings include Benefits. I'll use "Benefits" but note that compensation and benefits are separate section.
"Compensation and Benefits" - this includes pay and benefits details. The posting says "Compensation is competitive and based on experience..." and then lists benefits for full-time employees. This is real content for Pay and Benefits. I'll create "Pay" and "Benefits" sections? The instruction says never create Pay/Schedule/Benefits sections unless posting actually states them. It does state them. But the benefits listed are for full-time employees, and contractors are on fixed-term contract rate. I'll include a "Pay" section with the compensation description, and "Benefits" with the list.
"Work Authorization and Sponsorship" - minor metadata, fold into a short p.
The rest (AI in Hiring, Accommodations, Candidate Privacy, Equal Opportunity, Learn More About Us) are boilerplate to remove.
Now, let's craft HTML.
I'll start with a brief introductory paragraph for the metadata:
Location: United States (Remote) — candidates must reside in Georgia (Atlanta preferred), Texas, Florida, or Tennessee. Employment: Contract, 12 months renewable, full-time hours; full-time employment also available. Hours: US Eastern or Central business hours. Travel: Up to 40%, including international travel to Latin America. Reporting to: SVP, Enterprise Systems. Hiring timeline: Immediate; open until filled.
Then sections:
About the company
Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations. We work at the intersection of strategy, supply chain, and technology where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution. Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk. If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life.
About the role
You will be a functional design authority on a global Manhattan Active platform, translating complex operational and customer requirements into scalable solutions on Manhattan Active Order Management, embedded in a large, multi-customer program. The core of the job is protecting a shared global template: running Fit-to-Template and GAP analyses, challenging unnecessary customization, and guiding configurators and engineers through go-live.
Mandate
- Lead functional solution design for Manhattan Active Order Management implementations and template enhancements
- Run Fit-to-Template and GAP analyses and decide between standard functionality, configuration, process change, integration, or extension
- Protect the global template: challenge unnecessary customization and consolidate recurring needs into reusable functionality
- Translate approved designs into clear configuration requirements and extension specifications
- Guide configurators and extension engineers, and support testing through go-live and stabilization
Requirements
- Technical: 5+ years in WMS/OMS solution design, functional architecture, product consulting, or implementation
- Technical: Strong, hands-on functional expertise in Manhattan Active Order Management, including its configuration concepts, capabilities, and limitations (Manhattan Active WM is a plus)
- Technical: Designing across complex integrations, with a working understanding of APIs and extension development and their functional implications
- Functional: Deep understanding of order management processes (order capture, validation, sourcing, allocation, fulfillment orchestration) and proven Fit-to-Template and GAP analysis
- Functional: Experience customizing and implementing Order Management systems to support various modules, such as Inventory as Service, Promise Date, Third Party Logistic, Ship from Store, and Same Day Delivery functionalities
- Functional: Experience with Inventory Hub module in MAO
- Functional: Experience working with and validating Order Configuration, Available to Commerce, Allocation, Release and Fulfilment Optimization Strategy, Fulfilment Outage, etc.
- Functional: Supporting implementations from design through testing, deployment, and stabilization, with the confidence to challenge proposed solutions
- Language: Professional working proficiency in English, written and spoken. Spanish is a plus
Responsibilities
Functional Architecture and Solution Design
- Translate business requirements into documented functional designs and solution specifications
- Evaluate options across standard functionality, configuration, process adjustment, integration, and extension
- Ensure end-to-end consistency across warehouse management, order management, and surrounding applications
Global Template Development and Governance
- Contribute to continuous development of the global Manhattan Active template
- Apply design principles, configuration guardrails, and architecture standards
- Support functional change requests, impact assessments, and the template roadmap; escalate deviations
Configuration and Development Support
- Write configuration requirements and extension specifications from approved designs
- Review configuration approaches and technical designs against intended business processes
- Assess impact of enhancements across MAO, integrations, reporting, and extensions
Testing, Deployment, and Knowledge Transfer
- Define functional acceptance criteria and critical end-to-end test scenarios
- Support QA, SIT, and UAT; drive functional issue resolution through go-live and stabilization
- Facilitate design workshops, document decisions, and coach super users and configurators
Benefits
At Fulfillment IQ, we do not just build supply chain solutions, we build long-term careers. We give our people real ownership, real influence, and meaningful responsibility. Whether you are leading a client relationship, shaping a solution, or building internal capability, your decisions have visible impact. We operate with a high-trust, high-standards culture that values clear thinking, collaboration, and accountability without unnecessary hierarchy or bureaucracy.
Compensation
Compensation is competitive and based on experience. Contract engagements are paid at an agreed hourly or daily rate; full-time roles are paid a base salary in USD. We discuss compensation openly at the first screening call.
Benefits for full-time employees
- Health and Wellness: Comprehensive medical, dental, and vision coverage for you and your family; employee wellness programs where applicable
- Time Off: Competitive paid time off, sick leave, and public holidays; flexible leave policies that respect local labour standards
- Retirement and Financial Security: Employee stock options (ESOP), where applicable
- Professional Growth: Dedicated learning and development budget, with support for skills, leadership, and career progression
- Flexible Work: Remote and hybrid work options, flexible hours aligned to role and client needs
- Additional Perks: Equipment and workstation allowances, internet and business travel reimbursements, team events and offsites
Work authorization
Applicants must be legally authorized to work in the United States. This position is not eligible for employment visa sponsorship, now or in the future.
I should not include the AI, accommodations, privacy, EEO, learn more sections.
Check rules: No job title heading. No Job ID. Used h3 for sections. Used ul/li for lists. Used p for prose. Included only sections with real content. No filler. Pay and Benefits are separate
for prose - Do NOT repeat job title as heading - Do NOT put Job ID/requisition numbers as headings - Fold minor metadata into short
or drop - Preserve ALL substantive information - Remove boilerplate (cookie/navigation/legal/EEO/scam-warning, duplicated lines, application instructions) - Include section ONLY when posting has real specific content - Never emit heading followed by filler/placeholder text - Never create Pay/Schedule/Benefits sections unless posting actually states them - Prefer few substantive sections over many thin ones - Output ONLY HTML fragment, no html/body, no markdown code fences Let me structure: First, there's general info at top: Job Title, Primary Job Location, Location Flexibility, Employment Type, Hiring Timeline, Reporting Line, Application Deadline, Eligibility. This is metadata. I should fold into a short
at the beginning or drop. Since it's substantive info about the role (remote, contract, eligibility), I'll include as a brief introductory paragraph. Then "About Fulfillment IQ (FIQ)" - this is company description. Could be "About the company" or "About the role". The heading "About the role" is suggested. But the content is about the company. I'll use "About the company" or "About Fulfillment IQ". The allowed headings list includes "About the role". Might be okay to use "About the company" but the instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says "e.g." so not exhaustive. I'll use "About the company" as it's descriptive. "Role Overview" - this is about the role. Could combine with About the company or separate. I'll make "About the role" heading and include Role Overview and Mandate? Mandate is separate list. Actually Mandate is a list of bullet points. Could be part of Responsibilities or separate "Mandate". The allowed headings don't include Mandate. Could fold into Responsibilities or Qualifications. But Mandate is a list of core duties. I'll include under "Responsibilities" maybe. "Must-Have Qualifications" - this is Requirements/Qualifications. I'll use "Requirements" heading. "Key Responsibilities" - "Responsibilities" heading. "Why You Will Love Working Here" - this is culture/benefits. Could be "Benefits" or "Culture". The allowed headings include Benefits. I'll use "Benefits" but note that compensation and benefits are separate section. "Compensation and Benefits" - this includes pay and benefits details. The posting says "Compensation is competitive and based on experience..." and then lists benefits for full-time employees. This is real content for Pay and Benefits. I'll create "Pay" and "Benefits" sections? The instruction says never create Pay/Schedule/Benefits sections unless posting actually states them. It does state them. But the benefits listed are for full-time employees, and contractors are on fixed-term contract rate. I'll include a "Pay" section with the compensation description, and "Benefits" with the list. "Work Authorization and Sponsorship" - minor metadata, fold into a short p. The rest (AI in Hiring, Accommodations, Candidate Privacy, Equal Opportunity, Learn More About Us) are boilerplate to remove. Now, let's craft HTML. I'll start with a brief introductory paragraph for the metadata:
Location: United States (Remote) — candidates must reside in Georgia (Atlanta preferred), Texas, Florida, or Tennessee. Employment: Contract, 12 months renewable, full-time hours; full-time employment also available. Hours: US Eastern or Central business hours. Travel: Up to 40%, including international travel to Latin America. Reporting to: SVP, Enterprise Systems. Hiring timeline: Immediate; open until filled.
Then sections:About the company
Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations. We work at the intersection of strategy, supply chain, and technology where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution. Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk. If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life.
About the role
You will be a functional design authority on a global Manhattan Active platform, translating complex operational and customer requirements into scalable solutions on Manhattan Active Order Management, embedded in a large, multi-customer program. The core of the job is protecting a shared global template: running Fit-to-Template and GAP analyses, challenging unnecessary customization, and guiding configurators and engineers through go-live.
Mandate
- Lead functional solution design for Manhattan Active Order Management implementations and template enhancements
- Run Fit-to-Template and GAP analyses and decide between standard functionality, configuration, process change, integration, or extension
- Protect the global template: challenge unnecessary customization and consolidate recurring needs into reusable functionality
- Translate approved designs into clear configuration requirements and extension specifications
- Guide configurators and extension engineers, and support testing through go-live and stabilization
Requirements
- Technical: 5+ years in WMS/OMS solution design, functional architecture, product consulting, or implementation
- Technical: Strong, hands-on functional expertise in Manhattan Active Order Management, including its configuration concepts, capabilities, and limitations (Manhattan Active WM is a plus)
- Technical: Designing across complex integrations, with a working understanding of APIs and extension development and their functional implications
- Functional: Deep understanding of order management processes (order capture, validation, sourcing, allocation, fulfillment orchestration) and proven Fit-to-Template and GAP analysis
- Functional: Experience customizing and implementing Order Management systems to support various modules, such as Inventory as Service, Promise Date, Third Party Logistic, Ship from Store, and Same Day Delivery functionalities
- Functional: Experience with Inventory Hub module in MAO
- Functional: Experience working with and validating Order Configuration, Available to Commerce, Allocation, Release and Fulfilment Optimization Strategy, Fulfilment Outage, etc.
- Functional: Supporting implementations from design through testing, deployment, and stabilization, with the confidence to challenge proposed solutions
- Language: Professional working proficiency in English, written and spoken. Spanish is a plus
Responsibilities
Functional Architecture and Solution Design
- Translate business requirements into documented functional designs and solution specifications
- Evaluate options across standard functionality, configuration, process adjustment, integration, and extension
- Ensure end-to-end consistency across warehouse management, order management, and surrounding applications
Global Template Development and Governance
- Contribute to continuous development of the global Manhattan Active template
- Apply design principles, configuration guardrails, and architecture standards
- Support functional change requests, impact assessments, and the template roadmap; escalate deviations
Configuration and Development Support
- Write configuration requirements and extension specifications from approved designs
- Review configuration approaches and technical designs against intended business processes
- Assess impact of enhancements across MAO, integrations, reporting, and extensions
Testing, Deployment, and Knowledge Transfer
- Define functional acceptance criteria and critical end-to-end test scenarios
- Support QA, SIT, and UAT; drive functional issue resolution through go-live and stabilization
- Facilitate design workshops, document decisions, and coach super users and configurators
Benefits
At Fulfillment IQ, we do not just build supply chain solutions, we build long-term careers. We give our people real ownership, real influence, and meaningful responsibility. Whether you are leading a client relationship, shaping a solution, or building internal capability, your decisions have visible impact. We operate with a high-trust, high-standards culture that values clear thinking, collaboration, and accountability without unnecessary hierarchy or bureaucracy.
Compensation
Compensation is competitive and based on experience. Contract engagements are paid at an agreed hourly or daily rate; full-time roles are paid a base salary in USD. We discuss compensation openly at the first screening call.
Benefits for full-time employees
- Health and Wellness: Comprehensive medical, dental, and vision coverage for you and your family; employee wellness programs where applicable
- Time Off: Competitive paid time off, sick leave, and public holidays; flexible leave policies that respect local labour standards
- Retirement and Financial Security: Employee stock options (ESOP), where applicable
- Professional Growth: Dedicated learning and development budget, with support for skills, leadership, and career progression
- Flexible Work: Remote and hybrid work options, flexible hours aligned to role and client needs
- Additional Perks: Equipment and workstation allowances, internet and business travel reimbursements, team events and offsites
Work authorization
Applicants must be legally authorized to work in the United States. This position is not eligible for employment visa sponsorship, now or in the future.
I should not include the AI, accommodations, privacy, EEO, learn more sections. Check rules: No job title heading. No Job ID. Used h3 for sections. Used ul/li for lists. Used p for prose. Included only sections with real content. No filler. Pay and Benefits are separate