Design Consultant/Sales

Duties

• Warmly & authentically welcome guests into the showroom
• Exhibit a positive attitude with customers and team at all times
• Represent the Stock & Trade Design Co. brand through high-level communication, personal appearance & customer service professionalism
• Treat all coworkers in a professional and courteous manner
• Answer customers questions on sales floor
• Actively seek out customers in-store & approach as the situation dictates
• Provide complete individualized design solutions based on identified customer needs and budget to close the sale
• Ask open-ended questions to determine if customer needs design services
• Stay knowledgeable and up-to-date on current home furnishing & design trends
• Create & process invoices, purchase orders and transfers via the POS system with accuracy per company policies procedures
• Maintain high level of customer satisfaction through excellent service & follow-up after the sale
• Meet or exceed all monthly goals or quotas, as assigned by the Gallery Leader or corporate office
• Attend product knowledge training classes, as assigned
• Comply with inventory control procedures
• Participate in cycle counts & physical inventories
• Assists in opening decorative accessories & pricing in downtime
• Stand & maneuver on concrete sales floor for long durations (rest periods provided)
• Participates in opening & closing of the galleries: sweep, Windex, vacuum, straighten sales floor, dust
• Supports any policy changes, procedure changes, new systems or work rules the company implements
• Performs other duties as assigned

Requirements

• Previous retail experience preferred
• Must work 20 hours a week minimum
• Ability to work a weekend shift, either Saturdays or Sundays
• Strong computer skills, attention to detail and basic math skills
• Past experience in the interior design or home furnishings industry preferred

Skills

• Positive & professional attitude
• People & relationship driven
• Strong leadership skills
• Strategic & mental agility
• Highly organized and collaborative
• Results-oriented & closer mentality
• Excellent understanding of high-level customer service
• Excellent verbal & written communication skills
• Proficiency with IOS devices, Microsoft Office & Google Applications
• Ability to remain fluid & flexible in a fast-paced environment
• Easily manages competing priorities

Benefits

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Profit sharing
• Vision insurance