Design and Technology Engagement Coordinator
University of San Diego · San Diego, CA · 1 mo ago
Information Technology$27–$29/hrFull-time
Duties And Responsibilities
- Coordinates student, alumni, and stakeholder engagement for the Career Center technology stack (Handshake, PeopleGrove, Big Interview, etc.) by applying user-centered design principles to strategic targeted promotional campaigns and proactive user outreach.
- Executes direct outreach initiatives within the Handshake, PeopleGrove platforms and other tech assets to increase active user participation, profile completions, and network activity.
- Conducts user research to understand the needs of Career Development colleagues, ITS, students, alumni, employers, faculty, parents, and administrators and use the findings to inform design decisions.
- Produces high-impact marketing collateral (digital assets, social media, and print) designed to drive specific user actions, platform registrations, and engagements.
- Designs and maintains the Career Development Center's website in Cascade, ensuring it is visually appealing, user-friendly, accessible, and responsive across various devices and browsers.
- Supports the integration of digital tools by collaborating with career counselors, staff, and campus partners to embed resources into existing student touchpoints and workflows.
- Maintains and manages the career development technology stack (Handshake, PeopleGrove, Salesforce, Big Interview, etc.), including administrative panels, customizations, updates, and data uploads.
- Serves as the primary point of contact between the department and software vendors, ensuring smooth communication and efficient resolution of technical issues.
- Provides training and support to staff members, students, and campus partners on the effective use of the Center’s career technology tools and platforms.
- Maintains the Career Development Center’s website and technology resources for technical glitches or outdated information, ensuring all resources remain functional and current.
- Collaborates as an active team member to support office-wide events on campus, such as large career fairs, workshops, and employer receptions.
- Aids in audio and visual setup for presentations, webinars, and events to ensure a seamless technical experience.
- Participates in departmental meetings and strategic planning to stay aligned with office goals and student success initiatives.
Background check
Successful completion of a pre-employment background check.
Job Requirements
- Bachelor’s degree required.
- Minimum 1 year of related work experience required.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
- Proficiency in Microsoft Excel (or similar software), spreadsheet applications, and data exports/imports.
Preferred Qualifications
- 2 or more years of related work experience.
- Strong problem-solving and analytical thinking abilities.
- Strong understanding of user-centered design principles and methodologies.
- Experience with content management systems (CMS) and website development frameworks (e.g., Cascade, WordPress, Drupal, Bootstrap).
- Experience with graphic design tools and prototyping software (e.g., Adobe Creative Cloud, Canva, Sketch, Figma).
- Experience with project management tools (Notion, Asana, Wrike, etc.).
- Proficiency in Google Workspace.
- Knowledge of Career Technologies (Handshake, PeopleGrove, Big Interview, RoadTrip Nation, etc.).
Performance Expectations
- Knowledge, Skills And Abilities:
- Demonstrated problem solving and analytical skills.
- Ability to work in highly collaborative environment with strong written and verbal communication skills.
- Ability to handle multiple tasks with frequent interruptions.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.
- Strong attention to detail with inputting and managing information.