IT Engagement Coordinator

Qualifications

• Bachelor’s degree in Business, Information Technology, or related field (or equivalent experience).
• 2–5 years of experience in IT coordination, delivery operations, intake/workflow management, or a related role.

Skills & Competencies

• Strong ability to build relationships across business and IT stakeholders.
• Clear and effective communicator, able to simplify complex information.
• Skilled in facilitating discussions to clarify scope, priorities, and ownership.
• Highly organized with the ability to manage multiple workstreams simultaneously.
• Strong analytical skills with the ability to interpret metrics and identify bottlenecks.
• Comfortable making intake and workflow decisions within defined frameworks.
• Solid understanding of SDLC and IT delivery practices.
• Experience supporting intake processes and coordinating workflows.
• Able to support consistent handoffs and identify gaps in delivery processes.

Pay

Pay Range: $66,500.00 - $92,000.00
Salary is commensurate to experience, location, etc.

About the Role

The IT Engagement Coordinator plays a critical role in connecting business demand with IT delivery execution. This role ensures that work flows efficiently from intake through delivery by coordinating across business partners and cross-functional IT teams. The coordinator promotes visibility, alignment, and operational efficiency across the IT/Digital portfolio while supporting consistent, high-quality engagement practices.