DEPUTY MANAGER - RESIDENTIAL CARE (FIXED TERM)

We are seeking an experienced Deputy Manager – Residential Care to join our leadership team in a dual-home role across two residential care homes on our Betty and Asher Loftus Campus in Friern Barnet.

About The Service

This role provides operational leadership across two residential care homes located on our Betty and Asher Loftus Campus, with responsibility for a combined total of over 100 residents. The homes provide high-quality residential and dementia care within a supportive, person-centred environment, promoting dignity, independence, and wellbeing. Working across both services, the Deputy Manager will play a key role in ensuring consistent standards of care, supporting and developing teams, embedding best practice, and driving continuous improvement. This is an exciting opportunity to contribute to a collaborative campus approach, fostering shared learning and delivering outstanding outcomes for residents, families, and colleagues.

About The Role

The Deputy Manager plays a key leadership role supporting the Registered Manager in the operational delivery across two of our residential care homes based on our Betty and Asher Loftus Campus. This is a dual-home leadership role, requiring the ability to lead across two distinct services while ensuring consistently high standards of care, compliance, and culture. You will provide visible leadership across both homes, support teams on a day-to-day basis, and deputise for the Registered Manager when required. The role is central to ensuring residents experience safe, personalised, and high-quality care, and that teams are well supported, developed, and empowered.

Responsibilities

• Leadership & People Management
  • Provide visible leadership across both homes, ensuring consistency of standards and approach
  • Support Care Managers and Team Leaders with supervision, coaching, and performance management
  • Promote a positive, inclusive, and values-led culture
  • Support recruitment, induction, rota planning, absence management, and workforce deployment
  • Ensure safe staffing levels are maintained across both services
• Resident Care & Quality
  • Oversee delivery of high-quality, person-centred care across both homes
  • Ensure care plans, risk assessments, and documentation are accurate and up to date
  • Monitor care quality through audits, observation, and feedback
  • Drive continuous improvement and share best practice across sites
  • Support preparation for CQC inspections and regulatory compliance
• Operational Management (Dual Site)
  • Ensure smooth day-to-day running of both residential care homes
  • Support admissions, transitions, occupancy, and pre-admission assessments
  • Ensure a consistent resident and family experience across both homes
  • Maintain effective communication between sites and teams
  • Attend internal and external stakeholder meetings as required
• Compliance, Safeguarding & Risk
  • Promote a strong safeguarding culture across both homes
  • Ensure compliance with legislation, policies, and procedures
  • Support incident management, complaints, and investigations
  • Ensure learning is embedded into practice across both services
  • Support night visits and wider operational assurance activity
• Health, Safety & Environment
  • Ensure safe, clean, and well-maintained environments across both homes
  • Monitor health & safety, fire safety, and environmental compliance
  • Work collaboratively with support services including maintenance and housekeeping
• Financial & Resource Management
  • Support effective staffing budgets and rota efficiency
  • Monitor agency usage and support cost-effective service delivery
  • Contribute to efficient use of operational resources
• Deputising Responsibilities
  • Act as Registered Manager in their absence across both homes
  • Participate in on-call rota arrangements
  • Ensure continuity of leadership and safe service delivery
• Continuous Improvement
  • Drive innovation and quality improvement across both services
  • Share learning and best practice between homes
  • Support implementation of new systems and ways of working

Requirements

• Essential
  • NVQ Level 4/5 or equivalent in Health and Social Care
  • Experience in residential care leadership
  • Experience working with older people and dementia care
  • Strong understanding of CQC regulations and safeguarding
  • Experience of supervision, performance management, and coaching
  • Experience in rota management and workforce planning
  • Ability to manage competing priorities across multiple sites
  • Strong leadership, communication, and organisational skills
  • IT literate (care systems and Microsoft Office)
• Desirable
  • Level 5 Leadership qualification (or working towards)
  • Dementia care qualification
  • Experience supporting CQC inspections
  • Experience in multi-site or dual-home leadership roles
  • Experience working with external stakeholders (Local Authority / ICB)

Personal Attributes

• Visible, compassionate, and approachable leader
• Committed to outstanding person-centred care
• Positive, resilient, and solutions-focused
• Strong commitment to continuous improvement
• Demonstrates alignment with Jewish Care values and ethos
• Comfortable working across two homes with a collaborative approach

Schedule

39 hours per week (includes weekends, evenings, and on-call duties with TOIL). This post is fixed term for 12 months.

Jewish Care is the largest provider of health and social care services for the Jewish community in the UK. Our five values—Excellence, Integrity, Innovation, Compassion, and Inclusivity—are at the heart of the way we work and shape our culture.