DEPUTY MANAGER - RESIDENTIAL CARE

About the service

This role provides operational leadership across two residential care homes located on our Betty and Asher Loftus Campus, with responsibility for a combined total of over 100 residents. The homes provide high-quality residential and dementia care within a supportive, person-centred environment, promoting dignity, independence and wellbeing.

About the role

The Deputy Manager plays a key leadership role supporting the Registered Manager in the operational delivery across 2 of our residential care homes based on our Betty and Asher Loftus Campus.

Key responsibilities

• Leadership & People Management
• Resident Care & Quality
• Operational Management (Dual Site)
• Compliance, Safeguarding & Risk
• Health, Safety & Environment
• Financial & Resource Management
• Deputising Responsibilities
• Continuous Improvement

Essential requirements

• NVQ Level 4/5 or equivalent in Health and Social Care
• Experience in residential care leadership
• Experience working with older people and dementia care
• Strong understanding of CQC regulations and safeguarding
• Experience of supervision, performance management and coaching
• Experience in rota management and workforce planning
• Ability to manage competing priorities across multiple sites
• Strong leadership, communication and organisational skills
• IT literate (care systems and Microsoft Office)

Desirable requirements

• Level 5 Leadership qualification (or working towards)
• Dementia care qualification
• Experience supporting CQC inspections
• Experience in multi-site or dual-home leadership roles
• Experience working with external stakeholders (Local Authority / ICB)

Personal attributes

• Visible, compassionate and approachable leader
• Committed to outstanding person-centred care
• Positive, resilient and solutions-focused
• Strong commitment to continuous improvement
• Demonstrates alignment with Jewish Care values and ethos
• Comfortable working across two homes with a collaborative approach