Deposit Quality Control Specialist

About Lead

Lead is a banking infrastructure platform trusted by the most innovative companies to power complex financial products. We enable fintechs to offer compliant, programmable services like payments, lending, and digital assets at scale. Banking has moved beyond traditional institutions and is now embedded directly into everyday experiences, meaning companies need modern infrastructure that is safe, secure, and operationally sound. Today, Lead is one of the only API-first, developer-focused partner banks with the financial, regulatory, and legal expertise required to help fintechs succeed. We operate offices in San Francisco, Sunnyvale, and New York City, and an FDIC-insured bank in Kansas City.

Role Description

The Deposit Quality Control Specialist reviews completed Bank Operations work to identify errors, discrepancies, and missing documentation. This role performs ongoing reconciliations and verifications, drives identified issues to correction with the responsible teams, and works closely with management to surface recurring issues and trends – with a high degree of confidentiality, accuracy, and adherence to mandated timelines.

Responsibilities

• Perform reconciliations, reviews, and verifications to mitigate potential risks in accordance with policy, regulation, and law
• Perform daily balancing and reconciliation activities for internal accounts and bank operations processes, researching and escalating out-of-balance items
• Perform quality control review of account maintenance activity to confirm accuracy, proper authorization, and that documentation is in compliance with bank policy and filed in a timely manner
• Work an assigned queue of review requests through an internal ticketing system, meeting daily turnaround expectations
• Complete recurring reviews by pulling pre-generated reports, performing required verifications, and routing findings to the responsible team for corrections
• Prepare and review reports on an ongoing basis to identify discrepancies, ensure accuracy of data in systems, and communicate correction action to team members and/or management
• Communicate findings, recommend improvements, and support implementation of corrective actions
• Process research requests as it relates to specialty
• Work closely with management to enhance or correct existing processes
• Assist with process procedures and reference manuals, such as by testing and making recommendations
• Accurately prepare reports within set timelines to identify trends and inconsistencies
• Perform all other duties as assigned

Qualifications

• 2+ years of banking experience; bank operations, account maintenance