Jobs · Customer Service · Washington

Deposit Ops Specialist I - Checks and Wires

1st Security Bank of Washington · Mountlake Terrace, WA · 1 mo ago
Customer Service$20/hrFull-time
We need to output HTML fragment with sections: About the role? The posting includes a paragraph about company culture, maybe "About the role" or "About the bank". The instructions: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use
  • for any list of duties/requirements/benefits, and

    for prose. Do NOT repeat the job title as a heading. Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. We need to extract sections: - About the role / company: The first paragraph about "A GREAT PLACE TO WORK AND BANK..." and subsequent paragraphs about team, values, etc. Could be "About the role" or "About the bank". Use

    About the role

    maybe. - Responsibilities: The "ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:" then bullet list items. We need to convert each duty into
  • . The list includes many sentences separated by line breaks. We'll need to parse them. - Benefits: The "BENEFITS AND PERKS" section lists items: Full medical, dental, and vision coverage for individual or family plan. Life insurance. Long-term disability insurance. 401K matching program. Paid sick and vacation time. We'll make a
    • list. - Schedule: The posting says "SCHEDULE The hours for this position will be Monday through Friday from 8:00am to 5:00pm." So we can have a

      Schedule

      with a

      containing that sentence. - Pay: The posting says "Salary: $20.00 per hour". So we can have a

      Pay

      with

      Salary: $20.00 per hour

      . - Education/Experience Requirements: The posting has "EDUCATION and/or EXPERIENCE REQUIREMENTS" then bullet list items: High School Diploma or GED equivalent; Ability to multi-task and work under pressure, use multiple systems, and manage competing deadlines while maintaining a positive attitude.; Must be detail-oriented while maintaining a high degree of responsiveness and flexibility in performing tasks.; Must be able to embrace and quickly adapt to change as a result of internal, market or regulatory policy changes.; Strong team player, dependable with excellent communications skills. Also includes "COMPUTER SKILLS" maybe separate? Could be part of Requirements or Skills. The instruction says we can have Skills section. We could combine education/experience and skills. But we need to avoid thin sections. Perhaps we can have a "Requirements" section covering education/experience and computer skills. Or separate "Qualifications" and "Skills". Let's see: The posting includes "EDUCATION and/or EXPERIENCE REQUIREMENTS" and then "COMPUTER SKILLS". Also "PHYSICAL DEMANDS AND WORK ENVIRONMENT" which is boilerplate? It's generic but maybe we should keep? It's not EEO but it's generic description; but it's not filler like "commensurate with experience". It's substantive: describes physical demands and work environment. Could be included as a section maybe "Work Environment". However instruction says prefer few substantive sections over many thin ones. Could combine into Requirements or maybe a "Working Conditions" section. But we have limited headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can use Requirements for education/experience, Qualifications for computer skills? Or Skills for computer skills. Let's decide: - Requirements: Education/experience requirements (list). - Skills: Computer skills (Microsoft Office Products and other Database software). Could also include "Strong team player, dependable with excellent communications skills." but that's already in requirements. Might duplicate. Better: Use Requirements for education/experience and computer skills together. Or use Qualifications for education/experience and Skills for computer skills. Let's see typical usage: Requirements often include education/experience; Skills often include technical skills. We'll follow that. Thus:

      Requirements

      with
      • High School Diploma or GED equivalent
      • ... etc (the list items from EDUCATION and/or EXPERIENCE REQUIREMENTS). Also include "Ability to multi-task and work under pressure, use multiple systems, and manage competing deadlines while maintaining a positive attitude." etc.

        Skills

        with

        Proficient in Microsoft Office Products and other Database software.

        maybe as
        • ... but it's just one item; still could be
          • ... but instruction says use
            • for any list of duties/requirements/benefits. If it's a single item, still could be
              • . But we could also use

                . Safer to use

                • for list; but if only one, still okay. We also have "PHYSICAL DEMANDS AND WORK ENVIRONMENT" which is generic but maybe we should include as a short paragraph under Requirements or as its own section? It's not in the allowed headings list but we could incorporate into Requirements as a note. However instruction says "Prefer a few substantive sections over many thin ones." So maybe we can add a section "Working Conditions" but not in list; but they gave examples of headings but not exclusive. They said "use

                  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." The e.g. suggests those are examples, not exhaustive. So we could add a section like "Work Environment". But to keep few sections, maybe we incorporate into Requirements. Now we need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. At the end there is "Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor." That's EEO boilerplate; remove. Also "If you are the type of individual that would enjoy working at one of the Puget Sound's Best Places to Work for 10 years in a row..." is part of company culture; keep. Now we need to preserve all substantive information. Let's extract the text. Original posting: "A GREAT PLACE TO WORK AND BANKJoin our team! 1st Security Bank team members deliver service that "WOWs" each other and our customers. We value relationships, teamwork, community, and professional growth in a safe, friendly, and progressive workplace. We celebrate diversity and support equality for all. If you share these core values and are committed to career excellence, let us help you reach your dreams!If you are the type of individual that would enjoy working at one of the Puget Sound's Best Places to Work for 10 years in a row and focuses on providing an exceptional client experience, then 1st Security Bank is the place for you. 1st Security Bank was named a bronze medal winner in its class in the Puget Sound Business Journal's Best Workplaces contest in its first year nominated and is also consistently rated a 5 star Bank in Washington State by Bauer Financial, an independent bank rating firm.POSITION SUMMARY: Provides excellent service and support as an integral part of the Deposit Operations team. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:Effectively prioritize internal and external requests, building strong relationships between operations and the entire BankProvide excellent customer service, delivering support and answering internal and external inquiries by phone and emailProfessional oral and written communication skills and follow-up when corresponding with employees and customersGeneral knowledge and understanding of Check and Wire Team tasks and responsibilities including, but not limited to:Processing domestic/international outgoing/incoming wiresIn-clearing and deposited check review and processingRisk and fraud review of accounts, transactions, and deposited itemsMaintain tracking logsDemonstrates a strong attention to detail in all daily functions and the ability to perform the same daily tasks without losing focusSupport Branches and internal departmentsWire related research and inquiriesCheck related research and inquiriesAbility to understand and execute risk assessment processesAssist manager with research and projects related to Deposit Operations products, processes, and proceduresReview current processes, make recommendations for improvement\Adheres to 1st Security Bank’s Core Values, policies and proceduresCross train to perform other functions in Deposit Operations as requestedOther duties as assigned.BENEFITS AND PERKSFull medical, dental, and vision coverage for individual or family plan.Life insurance.Long-term disability insurance.401K matching program.Paid sick and vacation time.OUR CORE VALUESRelationship Driven - we strive to "WOW" (surprise, excite and delight) each other and our customers.Ethical - fair, honest and act with integrity.Lead by Example - maintain a positive attitude, show respect for others, and have some fun!Accountable - we take our responsibilities seriously and we meet our commitments with urgency.Team Player - dependable, enthusiastic contributor to team success and to the greater good of the bank.Embrace Dreams - we encourage each other to reach for our dreams.Diversity - we celebrate diversity and support equality for all.Community Oriented - we actively support our communities and the Bank's CRA initiatives.Open and Honest Communication - always professional, responsive, and timely.EDUCATION and/or EXPERIENCE REQUIREMENTS High School Diploma or GED equivalentAbility to multi-task and work under pressure, use multiple systems, and manage competing deadlines while maintaining a positive attitude.Must be detail-oriented while maintaining a high degree of responsiveness and flexibility in performing tasks.Must be able to embrace and quickly adapt to change as a result of internal, market or regulatory policy changes.Strong team player, dependable with excellent communications skills.SCHEDULE The hours for this position will be Monday through Friday from 8:00am to 5:00pm. COMPUTER SKILLS To perform this job successfully, an individual should be proficient in Microsoft Office Products and other Database software. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee will primarily operate in a general office environment, using office equipment such as a phone and a computer.The noise level in the work environment is usually quiet to moderate as compared to a private office with light foot traffic and office equipment. The employee must be able and willing and able to interact frequently with the general public. Salary: $20.00 per hour Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor." We need to remove duplicated lines? There's some duplication maybe "Ability to multi-task and work under pressure..." appears only once. The core values list is duplicated? Actually appears after BENEFITS AND PERKS as "OUR CORE VALUES". That's substantive; we could keep as

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