Deposit Ops Specialist I - Checks and Wires

About the role

Provides excellent service and support as an integral part of the Deposit Operations team at 1st Security Bank, a workplace recognized as one of the Puget Sound’s Best Places to Work for 10 consecutive years. The bank is a bronze medal winner in its class in the Puget Sound Business Journal’s Best Workplaces contest and consistently earns a 5-star rating from Bauer Financial, an independent bank rating firm.

1st Security Bank values relationships, teamwork, community, and professional growth in a safe, friendly, and progressive environment. The bank celebrates diversity and supports equality for all.

Responsibilities

• Effectively prioritize internal and external requests, building strong relationships between operations and the entire Bank.
• Provide excellent customer service, delivering support and answering internal and external inquiries by phone and email.
• Demonstrate professional oral and written communication skills and follow-up when corresponding with employees and customers.
• Perform tasks related to the Check and Wire Team, including but not limited to:
  • Processing domestic and international outgoing and incoming wires.
  • Reviewing and processing in-clearing and deposited checks.
  • Conducting risk and fraud reviews of accounts, transactions, and deposited items.
  • Maintaining tracking logs.
• Maintain strong attention to detail in all daily functions and perform repetitive tasks without losing focus.
• Support Branches and internal departments with wire and check-related research and inquiries.
• Understand and execute risk assessment processes.
• Assist the manager with research and projects related to Deposit Operations products, processes, and procedures.
• Review current processes and make recommendations for improvement.
• Adhere to 1st Security Bank’s Core Values, policies, and procedures.
• Cross-train to perform other functions in Deposit Operations as requested.
• Perform other duties as assigned.

Requirements

• High School Diploma or GED equivalent.
• Ability to multi-task and work under pressure, using multiple systems and managing competing deadlines while maintaining a positive attitude.
• Detail-oriented with a high degree of responsiveness and flexibility in performing tasks.
• Ability to embrace and quickly adapt to change due to internal, market, or regulatory policy changes.
• Strong team player with excellent communication skills.

Skills

• Proficiency in Microsoft Office Products and other database software.

Benefits

• Full medical, dental, and vision coverage for individual or family plans.
• Life insurance.
• Long-term disability insurance.
• 401K matching program.
• Paid sick and vacation time.

Pay

$20.00 per hour.

Schedule

Monday through Friday, 8:00 AM to 5:00 PM.

Core Values

• Relationship Driven – Strive to "WOW" (surprise, excite, and delight) each other and our customers.
• Ethical – Fair, honest, and act with integrity.
• Lead by Example – Maintain a positive attitude, show respect for others, and have fun.
• Accountable – Take responsibilities seriously and meet commitments with urgency.
• Team Player – Dependable, enthusiastic contributor to team success and the greater good of the bank.
• Embrace Dreams – Encourage each other to reach for our dreams.
• Diversity – Celebrate diversity and support equality for all.
• Community Oriented – Actively support our communities and the Bank’s CRA initiatives.
• Open and Honest Communication – Always professional, responsive, and timely.

Physical Demands and Work Environment

The physical demands and work environment described are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Primarily operates in a general office environment using office equipment such as a phone and computer.
• The noise level is usually quiet to moderate, similar to a private office with light foot traffic and office equipment.
• Must be able and willing to interact frequently with the general public.