Deposit Operations Specialist I PT

Essential Duties/Responsibilities

• Maintains proficiency in deposit operations tasks including monitoring, reconciliations, item processing, and account management.
• Ensures proper documentation and CIP information are received and imaged during new account set ups and changes.
• Oversight of customer address changes, flag management, and error recognition.
• Updates W-8 statuses, requests updates, and tracks exceptions to CIP requirements.
• Reviews and updates new account and new product documents for completeness and accuracy.
• Monitors and processes returned mail, updating systems accordingly.
• Scans and indexes documentation for easy access.
• Supports deposit operations staff with daily processing and project assignments.
• Reconciles internal accounts and balances cash for locations.
• Handles phone calls professionally, processes incoming and outgoing mail, and processes transactions through item processing.
• Manages exception items like chargebacks, NSFs, and returns.
• Monitors reports for compliance with processes and procedures.
• Performs foreign item processing and completes research requests and verifications.
• Performs DDA and CIF maintenance as requested.

Other Duties/Responsibilities

• Completes internal teller and new accounts training.
• Completes Principles of Banking class.
• Completes other duties as assigned.

Job Qualifications

• Ability to identify and resolve problems in a timely manner.
• Strong verbal and written communication skills.
• Familiarity with state and federal banking regulations and Alpine Bank policies and procedures.
• Strong analytical skills.
• Proficiency in basic computer applications such as Microsoft Word, Excel, and Adobe.
• Strong detail orientation and multi-tasking skills.
• Evaluates and prioritizes workflow in a timely and efficient manner.
• Ability to maintain confidentiality.
• Ability to deal with frequent change, delays, or unexpected events.
• Ability to navigate the cold storage system.

Education Or Formal Training

• High School Diploma or General Education Diploma (GED) equivalency.

Experience

• One (1) year related experience in an Operations Specialist role or training in Alpine Bank or other banking environment.

Working Conditions

• Professional office environment.
• Uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
• Sedentary role with occasional filing and bending/standing on a stool.
• Close, distance, color vision, and ability to adjust focus required.
• Lifts up to 25 pounds.

Starting Rate of Pay

From $17.00 to $22.00 per hour, depending on experience.

Benefits

For an overview of our employee benefits please visit: Alpine Bank Careers Page

Position Anticipated to Close

Position anticipated to close on July 17, 2026, or until filled.