Deposit Operations Specialist

Primary Duties

• Perform a variety of data entry and processing activities ensuring accuracy and timeliness in critical Credit Union functions.
• Include, but are not limited to: ACH, legal processes, account corrections, wires, returned deposited items, IRAs, share drafts, account escheatment, tax reporting, and a variety of other standard deposit operations support tasks.
• Provide support to both internal customers and external members via phone, email, chat and mail in complex account inquiries and procedural clarifications.
• Routinely perform account research to respond to inquiries and perform miscellaneous file and account maintenance tasks.
• Identify and implement process improvements and support or lead department and credit union project initiatives as requested.
• Develop and write internal communications that include but are not limited to operations procedures, staff bulletins, procedure manuals, and member communication.

Requirements

• High School Diploma or equivalent certificate.
• A minimum of two years of related experience in a financial services role that includes working with deposit accounts, including knowledge in retail banking regulations (Reg CC, Reg E, BSA, Reg DD) and account ownerships.
• Branch or operations experience preferred.
• Associate degree preferred.

Benefits

• Maintaining wellness and work/life balance is an important part of the Unitus culture.
• Our benefits are a reflection of this commitment.
• Medical + Dental + Vision
• Flexible Spending Accounts + HSA
• Employees accrue up to 20 days of Paid Time Off (PTO) during their first twelve months of employment
• Unitus recognizes 12 paid holidays per year
• 401(k) Retirement Savings
• Annual Incentives (*eligibility dependent)
• Employee Assistance Plan
• Tuition Reimbursement
• Student Loan Debt Repayment
• Transit & Parking benefits
• Paid Volunteer Time Off