Deposit Operations - Customer Information Processing

Overview

Community Financial System, Inc. (CFSI) provides friendly, personalized, high‑quality financial services through its retail division, Community Bank, N.A., which operates more than 200 facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. In addition to retail banking, CFSI offers commercial banking, wealth management, investment management, insurance and risk management, and benefit‑plan administration. The company emphasizes competitive compensation, strong benefits, and professional development for its employees.

Responsibilities

• Enter, maintain, and verify customer and deposit account information, including certificates of deposit, debit cards (opening, maintaining, closing), demand deposit accounts (checking, savings, Christmas Clubs), customer information, and safe‑deposit boxes.
• Process changes to restricted accounts and account‑level monetary holds.
• Set up sweep services.
• Enter and balance fee reversals and EFT batches.
• Maintain Account Analysis records.
• Review all maintenance requests for reasonableness and accuracy of changes.
• Provide assistance throughout the Deposit Operations Department to help achieve annual goals.
• Maintain up‑to‑date knowledge of applicable laws, regulations, policies, procedures, and internal controls, and complete all required training in a timely manner.
• May have specialized training in one or more of the above areas while possessing a reasonable understanding of all areas.

Qualifications

• High School diploma or equivalent.
• Proficient PC skills with accurate typing.
• Strong organizational abilities.
• Good time‑management and communication skills.
• Ability to multi‑task.
• Two (2) years of data‑processing and banking experience preferred.
• Must be 18 years of age or older.

Schedule

40 hours per week, Monday – Friday, 8:00 AM – 4:30 PM.

Pay

Minimum $16.50 per hour, maximum $21.53 per hour. Compensation is commensurate with experience and includes potential for an annual merit increase.

Benefits

• 11 paid holidays
• Paid vacation
• Medical, vision, and dental insurance
• 401(k) with generous match
• Pension plan
• Tuition reimbursement
• Banking discounts
• Additional benefits as listed in the full compensation package

Physical Requirements

The employee may be required to stand, walk, or sit; use hands and fingers; reach with arms; speak and hear; and occasionally lift or move up to 25 pounds. Vision requirements include close vision and the ability to focus. Reasonable accommodations are available for individuals with disabilities.