Deployment Strategist
About the role
The Deployment Strategist role at Moment is at the intersection of engineering, product, and GTM. This individual will function as the GM for a Moment engagement, owning the full lifecycle from first demo through implementation through massive expansion. They will be responsible for everything the customer needs to succeed and will serve as the visionary helping the customer transform their business.
Responsibilities
- Solutioning & Vision: Run incredible demos, go onsite to learn how customers actually work, and translate what you learn into a clear architecture, POC, for the goal of a signed contract. Catch bad trajectories early and always think about how to best frame Moment as the AI Operating System for our customer's entire business.
- Implementation & Launch: Own getting the customer live, happy, and excited to expand. Drive the implementation plan and manage deliverables across product, engineering, and sales. Roll the platform out in person with key users.
- Growth & Expansion: The majority of contract value at Moment lands after the initial rollout—your job is taking accounts from zero to one, and then one to one hundred. Run QBRs with the BD owner, monitor adoption, and surface expansion paths.
- X-Factor: Bring sharp customer feedback to product and engineering, or action it yourself for faster iteration loops. Champion new product areas, train internal teams to be product experts, and build bespoke demos and MVPs when a customer needs something Moment doesn't yet have.
Requirements
Versatile experience across engineering, product, and GTM. Customer-obsessed and entrepreneurial mentality. Operate with founder-level ownership and don't wait for permission to solve problems. Ferociously curious mindset. Always trying to learn and innovate more. Working fluency in Python or TypeScript and comfort with modern API design. Former background in Deployment Strategist, Forward Deployed Engineering, Product Management, Investment Banking, Trading for Tier 1 Firms.
Qualifications
Prior experience in fintech, trading systems, or enterprise SaaS, especially owning a customer relationship end-to-end. A track record presenting to senior stakeholders or leading onsite workshops.
Skills
Customer Obsession, Entrepreneurial Mindset, Ferocious Curiosity, Fluent in Python or TypeScript, Experience in Fintech, Trading Systems, or Enterprise SaaS, Former Background in Deployment Strategist, Forward Deployed Engineering, Product Management, Investment Banking, Trading for Tier 1 Firms, Track Record Presenting to Senior Stakeholders or Leading Onsite Workshops.
Benefits
Beautifully designed West Village office with a terrace. Free lunch and dinner. 100% company reimbursement. $150 monthly gym stipend. Health, dental, and vision coverage. 5x a week in-office. Annual performance-based bonuses. Aggressive initial equity grant.
Pay
$200K to $300K base salary.
Schedule
Full-time position.