Deployment Specialist

Key Responsibilities

• Lead comprehensive training sessions for hospital leadership teams, focusing on change management and workflows, sharing best practices.
• Working across function with Marketing, IT, Apps/Products and product team to update progress and address/solve roadblocks.
• Regular communication cadence with Operations team to update them on status, challenges and next steps.
• Proficient in identifying, escalating, and resolving deployment-related issues in collaboration with PIMS team, development partners, and hospital team.
• Partnering with configuration specialist to ensure proper system setup and smooth launch.

Key Competencies

• Project Management
• Training & Leadership
• Communication
• Problem-Solving & Adaptability
• Attention to Detail

Qualifications

• Bachelor's degree in Healthcare Administration, Information Systems, or a related field.
• Experience in veterinary systems implementation or hospital operations preferred.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Proficiency in data analysis tools and software (Xcel, Smartsheets, PowerBI).

Why You’ll Love Working Here

• The people. You will be surrounded by talented, supportive, smart, and kind leaders/teams - people you will be proud to work with and who also have fun.
• The business. We work for the love of animals and the people who love them. We enjoy driving a successful business while living our values and our “why”.
• The opportunity. Your days and projects will offer variety with the opportunity to gain operational, cross-functional, and executive leadership exposure as a trusted internal business partner. You would have the opportunity to help build and shape a fast-growing, global company within a high-growth, exciting industry.

Location

Remote with 75% travel.

Pay

The total compensation range for the position is between $100,000-$125,000 with opportunity for benefits. Role is a temporary assignment for between 18 months and 2 years.