Departmental Manager 15 / IOD / Regional Communication Centers Section
About the role
This is a civilian position that serves as the manager of the Regional Communication Centers Section. The section manager provides direct management and administrative guidance to personnel working within the Regional Communication Centers (RCC). This position provides supervisory oversight to the managers of the Northern Regional Communication Centers and Southern Regional Communication Centers units as well as activities at four RCCs, including direct dispatch and support to field personnel, specialty teams, and contracted 9-1-1 services. The Michigan State Police (MSP) is a full-service policing agency with statewide jurisdiction, providing over 60 different services either directly to Michigan residents or in support of other law enforcement agencies. The MSP personnel most visible to the public are the uniform troopers whose primary responsibilities include traffic enforcement, crime prevention and investigation, and community engagement and service. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer, and recognized internationally for fostering positive employee engagement as a past recipient of a North America Government Agency Employees Engagement Award.
Responsibilities
- Provide direct management and administrative guidance to RCC personnel.
- Provide supervisory oversight to managers of the Northern and Southern Regional Communication Centers units.
- Oversee activities at four RCCs, including direct dispatch and support to field personnel, specialty teams, and contracted 9-1-1 services.
- Oversee budgets, personnel management and administration.
- Supervise statewide services and contracts.
Requirements
- Possession of a bachelor's degree in any major.
- Four years of professional experience, including two years equivalent to the experienced (P11) level or one year equivalent to the advanced (12) level.
- Pass a pre-employment screening, including a drug screen, criminal history background check, and a fingerprint check by the Michigan State Police.