Regional Manager

About the role

At Houchens Food Group, we are committed to providing our customers with quality products and exceptional service. We believe in fostering a collaborative and empowering environment for our employees where through teamwork, our goals are achieved.

Responsibilities

• Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
• Review work schedules to make sure labor needs are being met.
• Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
• Develop departmental policies, goals, objectives, and procedures, conferring with organization officials and staff members as necessary.
• Determine staffing requirements, recruit, interview, hire, train, demote, terminate store employees, and store manager when necessary while continuing to oversee those personnel processes.
• Monitor stores to ensure that they efficiently and effectively provide needed goods and services while staying with budgetary funds.
• Oversee activities directly related to providing services.
• Manage organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.
• Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
• Manager the movement of goods into and out of stores.
• Select, procure merchandise for resale, represent management in purchase negotiations when necessary.
• Perform sales floor work such as greeting and assisting customers, stocking shelves, and taking inventory.
• Develop and implement product marketing strategies including advertising campaigns and sales promotions.
• Plan and direct activities such as sales promotions, coordinating with other department heads as required.
• Plan store layouts and design displays.
• Affordable supervision to reduce loss due to theft.
• Ensure all employees and the store manager know, understand, and follow company policies and standards.
• Measure and evaluate performance as well as take corrective action, when necessary.
• Achieve and maintain effective store operations through the development and maintenance of necessary records.
• Provide adequate supervision to reduce loss due to theft.
• Ensure all employees and the store manager know, understand, and follow company policies and standards.
• Develop, motivate and direct employees in a manner that maximizes sales, earnings, customer satisfaction and development of personnel through supportive leadership.
• Direct and implement effective customer service programs.
• Direct and implement effective safety, security and sanitation programs.
• Responsible for leading and directing employees and store teams.
• Responsible for the labor set to ensure that company guidelines are achieved.
• Motivate each employee and store manager of the store team to ensure the highest degree of customer satisfaction achievable.
• Implement effective performance appraisal systems to properly identify training and development for the store team.
• Ensure all markups, markdowns, spoilage and store use of merchandise are recorded according to company policy.
• Verify all money is calculated accurately and deposited daily.
• Monitor bad check losses.
• Ensure that the week reports are done accurately by trained employees.
• Supervise and verify that all hours worked are accurately reported on the computer, the timecard.
• Maintain warning notices to reflect a continuous performance record of all employees.
• Advise supervisor of any personnel situations of policy violations having a negative effect on store operations.
• Check all equipment for proper working conditions.
• Responsible for controlling payroll within budget guidelines.
• Follow company policy by maintaining a low cash drawer and utilizing the safe, as instructed by supervisor.
• Supervise maintaining merchandise to prevent out of stocks.
• Build and maintain displays that are sellable.
• Prepare and maintain perishable foods according to company standards and as instructed by supervisor.
• Maintain cooler: shelves and displays by keeping them full and always fronted.
• Properly cleans and maintains store equipment.
• Other duties as assigned.

Qualifications

• Accountability - Ability to accept responsibility and account for his/her actions.
• Adaptability - Ability to adapt to change in the workplace.
• Autonomy - Ability to work independently with minimal supervision.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Creative - Ability to think in such a way as to produce a new concept or idea.
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Energetic - Ability to work at a sustained pace and produce quality work.
• Enthusiastic - Ability to bring energy to the performance of a task.
• Friendly - Ability to exhibit a cheerful demeanor toward others.
• Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Patient - Ability to act calmly under stress and strain, and of not being hasty or impetuous.
• Presentation Skills - Ability to effectively present information publicly.
• Reliability - The trait of being dependable and trustworthy.
• Self-Motivated - Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.