Department of State Aide 6-E8 - Manistee #339

Responsibilities

• Work directly with Michigan residents to review their requests
• Check eligibility and ensure applications meet requirements
• Process a variety of transactions
• Answer questions
• Help customers understand different services and online options
• Stay organized
• Get things done accurately and on time

Qualifications

• Education: Educational level typically acquired through completion of high school.
• Experience:
  • 6 Level – No specific type or amount of experience required.
  • 7 Level – One year of experience equivalent to a Department of State Aide 6.
  • E8 Level – Two years of experience equivalent to a Department of State Aide, including one year equivalent to a Department State Aide 7.
• Additional Requirements:
  • Must submit to and pass a pre‑employment drug test prior to appointment (Civil Service Commission Rule 2‑7).
  • Criminal records will be checked due to the nature of the work.
  • Any position offer is conditional until criminal background check results indicate eligibility for employment.
  • CDL Knowledge Test Examiner (CDLKTEX) designation:
    • Requires a nationwide criminal history background check prior to appointment.
    • Must successfully complete a formal CDL training course and knowledge test prior to certification.
    • Must pass refresher training and examination every four years.
  • Security Checked Position (SECCHDPOS):
    • Must be a United States Citizen and pass a thorough background investigation to comply with Public Act 7 of 2008, Public Act 23 of 2008, and the Memorandum of Agreement between the State of Michigan and the Department of Homeland Security.
    • If appointed to a security‑checked position, must provide proof of U.S. Citizenship and continue to meet the requirements; employment may be terminated if citizenship cannot be verified by the first day of employment.
    • Acceptable citizenship documents: original certified birth certificate (U.S. or territory), valid unexpired U.S. passport, Certificate of Citizenship (N‑560/N‑561), Certificate of Naturalization (N‑550/N‑570/N‑578). Photo ID must be provided; name and date of birth must match exactly. If legal name differs, must show legal proof of name change (e.g., marriage license, divorce decree, court order).
• View the full job specification: Department of State Aide Specification

Benefits

• Full‑time position; eligible to participate in the benefits offered by the State of Michigan.

Schedule

• Varied schedule of 40+ hours per week.
• Occasional travel may be required for relief assignments at other branch offices.
• Regular hours:
  • Monday, Tuesday, Thursday, Friday: 8:30 a.m. – 5:30 p.m.
  • Wednesday: 8:30 a.m. – 8