Department of State Aide 6-E8 - Howell #230

About the role

The Department of State Aide will service customers by reviewing requests, eligibility, and application requirements; processing transactions; educating customers on services and alternative methods; and working with a sense of purpose, urgency, and accuracy for Michigan citizens.

Occasional travel may be required for relief assignments at other branch offices.

Responsibilities

• Review customer requests, eligibility, and application requirements
• Process transactions
• Educate customers on services and alternative methods

Schedule

Full-time, 40+ hours per week. Must be available to work the following days/hours:

• Monday, Tuesday, Thursday, Friday: 8:30 a.m. – 5:30 p.m.
• Wednesday: 8:30 a.m. – 8:00 p.m.

Requirements

• High school diploma or equivalent
• U.S. citizenship (required for Security Checked Positions; employment may be terminated if not verified by the first day)
• Pass a pre-employment drug test
• Pass a criminal background check
• For CDL Knowledge Test Examiner roles:
  • Pass a nationwide criminal history background check
  • Complete a formal CDL training course and knowledge test prior to certification
  • Pass refresher training and examination every four years

Experience

• Aide 6: No specific experience required
• Aide 7: One year of experience equivalent to a Department of State Aide 6
• Aide E8: Two years of experience equivalent to a Department of State Aide, including one year equivalent to a Department of State Aide 7

Benefits

Eligible for state benefits as a full-time employee.

Additional Information

• Use of AI in the application or selection process is not permitted and may disqualify your application
• Proof of U.S. citizenship must match current legal name and date of birth exactly (e.g., original certified birth certificate, valid U.S. passport, Certificate of Citizenship/Naturalization). Legal proof of name change required if applicable.
• Must apply through the NEOGOV system