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Department of State Aide 6-E8 - Greenville #239

State of Michigan · Greenville, MI · 1 mo ago
AdministrativeFull-time

About the role

This role is all about helping people. You'll work directly with Michigan residents to review their requests, check eligibility, and make sure their applications meet requirements. You'll process a variety of transactions, answer questions, and help customers understand different services and online options. If you like working with people, staying organized, and getting things done accurately and on time, this job gives you a meaningful way to serve your community.

Responsibilities

  • Work directly with Michigan residents to review requests and check eligibility
  • Ensure applications meet requirements
  • Process a variety of transactions
  • Answer questions and help customers understand different services and online options

Schedule

This is a Full-Time position with a varied schedule of 40+ hours per week. Incumbents must be available to work any of the following days/hours during branch operations:

  • Monday, Tuesday, Thursday, Friday: 8:30 a.m. - 5:30 p.m.
  • Wednesday: 8:30 a.m. - 8:00 p.m.

Occasional travel may be required for relief assignments at other branch offices.

Education

Educational level typically acquired through completion of high school.

Experience

  • 6 Level: No specific type or amount is required
  • 7 Level: One year of experience equivalent to a Department of State Aide 6
  • E8 Level: Two years of experience equivalent to a Department of State Aide, including one year equivalent to a Department of State Aide 7

Additional requirements

  • You must apply through the NEOGOV system
  • The use of AI in the selection process (application, written exercises, cover letter, etc.) is not permitted. If substantiated, your application will be removed from consideration
  • If scheduled for an interview and you fail to attend without proper notice, you will be removed from the selection process and ineligible for similar positions for six months
  • All newly hired state employees must submit to and pass a pre-employment drug test prior to appointment
  • Criminal records will be checked; any position offer is conditional until background check results indicate eligibility
  • Position requires a nationwide criminal history background check prior to appointment (CDLKTEX designation)
  • Once appointed, incumbent must successfully complete a formal CDL training course and knowledge test prior to certification as a CDL Knowledge Test Examiner, with refresher training and examination every four years
  • Position requires U.S. Citizenship and passing a thorough background investigation (SECCHDPOS designation) per Public Act 7 of 2008, Public Act 23 of 2008, and the Memorandum of Agreement between the State of Michigan and the Department of Homeland Security
  • If appointed to a Security Checked Position, you must provide proof of U.S. Citizenship and continue to meet requirements for the duration of the position. Employment may be terminated if citizenship cannot be verified by the first day of employment

Acceptable proof of citizenship documents include: original certified birth certificate issued by a U.S. government unit or territory; valid, unexpired U.S. passport; Certificate of Citizenship (N-560 or N-561); or Certificate of Naturalization (N-550, N-570 or N-578). Photo identification must be provided. Current legal name and date of birth must match documents exactly. If name differs from birth certificate, legal proof of name change is required.

This response is AI-generated, for reference only.

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