Department Manager

About the role

As a Store Manager, you will set the store vision and direction and act as a role model for your store team. You will drive continuous improvement and maintain a forward-thinking approach to deliver strategic goals in store. You will also work to maximize sales, maintain store standards, and motivate your team.

Responsibilities

• Set the store vision and direction
• Drive continuous improvement and maintain a forward-thinking approach
• Maximize sales, maintain store standards, and motivate your team
• Exceed customer expectations and deliver on Primark's proposition
• Manage inventory, coach your teams to move product in accordance with customer demand
• Understand the local market by benchmarking against competitor's products, services, and practices
• Develop your team to build optimal stock levels, maximize visual impact, and own the resource planning and scheduling process
• Communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English
• Provide amazing customer service in English, including oral communication with customers and monitoring the performance of English-speaking colleagues

Requirements

You must have 5 years prior experience as a retail Store Manager in a fast-paced, high-volume environment. You will have excellent leadership and people management skills with experience in developing high performing teams and future leaders. Commercially astute, you must have the ability to analyze reports and guide teams to improve commercial performance. A true leader, you will be able to engage and influence stakeholders and act as a role model to motivate and inspire a team that exudes confidence and enthusiasm. As a role model, you have demonstrated experience in empowering and enabling a team to deliver excellent customer service and store standards while maintaining effectiveness and focus on customer needs. You bring strong planning and organizational skills and the ability to work to agreed timescales.

Qualifications

The position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions, and lead teams as a manager daily and in emergencies. The position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers.

Skills

Excellent leadership and people management skills, experience in developing high performing teams and future leaders, commercially astute, ability to analyze reports and guide teams to improve commercial performance, true leader, engaging and influencing stakeholders, empowering and enabling a team to deliver excellent customer service and store standards, strong planning and organizational skills, effective communication and customer service skills, ability to communicate in English, ability to provide customer service in English, ability to monitor and manage English-speaking colleagues' performance.

Benefits

Competitive benefits and work-life balance. Primark promotes equal employment opportunity and is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment.

Pay

The pay range for this role is: $111,280-$131,040. The pay guidelines for Interim Assignments are: For promotional opportunities, 10% additional responsibility allowance for the duration of the Interim Assignment. For lateral opportunities, no change to existing pay rate.

Schedule

This is a full-time position.

Contact Information

To apply, please visit Primark's careers page. For more information about Primark's commitment to equal employment opportunity and reasonable accommodation, please contact USACareers@primark.com.