Department Manager

Requirements

• Previous managerial experience in a restaurant, retail, or hospitality environment is preferred.
• Positive team player with flexible schedules and a passion for working in the fast-paced McDonald’s environment.
• Must be 18 years or older to be a manager in corporate-owned McDonald’s restaurants.

Responsibilities

• Lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks to teams, follow up, and report results.
• Ensure Crew and Managers deliver a great customer experience.
• Manage Sales Promotions effectively.
• Train Service Staff in service procedures.
• Organize Front Counter McCafé and Drive-Thru areas for optimal service.
• Ensure the restaurant delivers high-quality food and fast service.
• Control food costs and train kitchen staff in production procedures.
• Hire, train, and schedule qualified crew members to meet sales and profit goals.
• Support Crew in getting off to a good start and motivate them throughout their time working there.

Qualifications

• Positive attitude and ability to work in a fast-paced environment.
• Flexibility with work schedules.
• Passion for the McDonald’s brand and culture.
• Ability to manage multiple tasks and prioritize effectively.
• Strong communication and interpersonal skills.
• Experience in a managerial role, preferably in a restaurant, retail, or hospitality setting.

Skills

• Leadership and management skills.
• Customer service orientation.
• Time management and organizational skills.
• Problem-solving abilities.
• Teamwork and collaboration skills.

Benefits

• 15-25 days paid vacation
• 10 paid holidays
• Anniversary splash
• 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Pay

Competitive pay starting at $22 / hour.

Schedule

Flexible scheduling available.