Department Manager

About the role

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments. These managers' responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.

Responsibilities

• Guest Service Department Manager: responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for the best service.
• Kitchen Department Manager: responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.
• People Department Manager: responsibilities may include making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager's responsibilities may also include making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there.

Qualifications

• Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment.
• Positive team players with flexible schedules who like to have fun, with the passion to work the famously fast paced McDonald's environment.
• Must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Benefits

• College tuition assistance available $2,500–$3,000 for crew and managers – no need to pay back or hold a certain GPA.
• Competitive pay.
• Paid vacation and holidays for certified maintenance.
• 15–25 days paid vacation.
• 10 paid holidays, anniversary splash and 8-week sabbatical every 10 years.
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language.
• Medical, dental and vision coverage.
• Pre-tax flexible spending accounts.
• Short- and Long-Term Disability, life and accident insurance.
• Paid Leaves of Absence.
• Service awards.
• Employee Resource Connection.
• Adoption Assistance.
• Matching gifts program.