Department Manager

About the role

The job involves leading shifts and departments in a fast-paced restaurant environment. The role requires managing various aspects such as guest service, kitchen operations, and personnel management.

Responsibilities

• Ensure customers receive a fast, accurate, and friendly experience.
• Manage assigned Systems like Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Lead the Guest Service Department to deliver a great customer experience.
• Oversee sales promotions and ensure service staff are trained in procedures.
• Manage the Kitchen Department to ensure high-quality food delivery and food safety.
• Train kitchen staff in production procedures and manage food costs.
• Manage the People Department to hire, train, and schedule staff to meet sales and profit goals.
• Support new employees and motivate them throughout their tenure.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality setting.
• Positive attitude and ability to work in a fast-paced environment.
• Flexible schedule and willingness to work in a dynamic workplace.
• Must be 18 years or older to apply for this position.

Benefits

• 15-25 days paid vacation
• 10 paid holidays
• An anniversary splash
• 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program