Department Manager
Requirements
Managers lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience each visit. Some managers also lead Departments, which may include managing assigned Systems such as Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results.
Responsibilities
Guest Service Department Manager:
- Ensure Crew and Managers deliver a great customer experience.
- Make sure sales promotions are executed well.
- Train all service staff in service procedures.
- Organize the Front Counter McCafé and Drive-Thru areas for optimal service.
Kitchen Department Manager:
- Ensure the restaurant delivers high-quality food to customers quickly and safely.
- Control food costs.
- Train kitchen staff in production procedures, including new menu items.
Department Manager:
- Hire and train qualified crew members.
- Schedule staff to meet restaurant sales and profit goals.
- Support Crew in getting off to a good start and recognizing their efforts.
- Motivate Crew throughout their time working at the restaurant.
Qualifications
Experience and skills are key for success in these roles. Specific qualifications may vary based on the department and the needs of the restaurant.
Skills
Effective communication, leadership, problem-solving, and teamwork are crucial skills for these positions. Additionally, familiarity with McDonald’s operational systems and procedures is beneficial.
Benefits
Details on specific benefits can vary by location and independent franchisee, but generally include health insurance, retirement plans, paid time off, and other perks offered by the independent franchisee.
Pay
The pay rate is $12-$13 per hour, based on experience. This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s Corporation or McDonald’s USA, LLC.
Schedule
Schedules are determined by the independent franchisee and may vary based on restaurant needs and operations.