Department Manager

About the role

The job involves leading shifts and managing departments in a fast-paced restaurant environment. The role requires managing various aspects such as customer service, food safety, inventory management, and hiring and training staff.

Responsibilities

• Ensure customers receive a fast, accurate, and friendly experience.
• Manage assigned Systems like Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to the team and other managers.
• Lead the Guest Service Department, ensuring all service staff are trained and the Front Counter McCafé and Drive-Thru areas are organized for optimal service.
• Lead the Kitchen Department, overseeing food quality, speed, safety, and cost control.
• Lead the People Department, ensuring qualified staff are hired, trained, and scheduled to meet sales and profit goals.
• Support new employees by helping them get started and motivating them throughout their tenure.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality setting.
• A positive attitude and ability to work in a fast-paced environment.
• Flexibility with schedules and a passion for working in the McDonald’s environment.
• Must be 18 years or older to apply.

Qualifications

While not explicitly stated, qualifications typically include strong leadership skills, effective communication, and the ability to manage multiple tasks simultaneously.

Skills

Essential skills include excellent customer service, attention to detail, organizational abilities, and the ability to manage a team effectively.

Benefits

Department Managers are eligible for benefits including paid vacation, education opportunities, medical, dental, and vision coverage, and service awards.

Pay

Competitive pay is offered based on experience and qualifications.

Schedule

Flexible scheduling is available to accommodate personal and professional commitments.

Additional Info

By applying, you understand that you are applying to work at a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is responsible for employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. McDonald’s USA will not receive a copy of your application and will have no involvement in employment decisions.