Department Manager

About the role

The job is for a Department Manager at a McDonald's restaurant owned and operated by an independent franchisee. This franchisee is a separate company and employer from McDonald’s USA. The franchisee is responsible for employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling.

Responsibilities

• Managers lead shifts, ensuring customers receive a fast, accurate, friendly experience.

• Department Managers may lead specific departments such as Guest Service, Kitchen, or People.

• Guest Service Department Manager: Ensure Crew and Managers deliver a great customer experience, manage sales promotions, train service staff, and organize Front Counter McCafé and Drive-Thru areas.

• Kitchen Department Manager: Ensure restaurant delivers great quality food, fast service, food safety, and controls food costs while training kitchen staff on production procedures.

• People Department Manager: Hire qualified crew, train them well, schedule them to meet sales and profit goals, and ensure they get off to a good start and are recognized and motivated.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality environment.

• Positive team player with flexible schedules and the passion to work in the fast-paced McDonald’s environment.

• Must be 18 years or older to be a manager in corporate-owned McDonald's restaurants.

Qualifications

Competitive pay, 15-25 days paid vacation, 10 paid holidays, anniversary splash, 8-week sabbatical every 10 years, education through Archways to Opportunity, college tuition assistance, English classes as a second language, medical, dental, and vision coverage, pre-tax flexible spending accounts, short- and long-term disability, life and accident insurance, paid leaves of absence, service awards, employee resource connection, adoption assistance, matching gifts program.