Department Manager

Requirements

• Previous managerial experience in a restaurant, retail, or hospitality environment is preferred.
• Positive team player with flexible schedules and passion for working in the fast-paced McDonald’s environment.
• Must be 18 years or older to be a manager in corporate-owned McDonald’s restaurants.

Responsibilities

• Lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Ensure Crew and Managers deliver a great customer experience.
• Manage Sales Promotions effectively.
• Train Service Staff in service procedures.
• Organize Front Counter McCafé and Drive-Thru areas for optimal service.
• Ensure the restaurant delivers high-quality food and fast service.
• Control food costs and train Kitchen staff in production procedures.
• Hire, train, and schedule Crew to meet sales and profit goals.
• Support Crew in getting off to a good start and recognizing and motivating them throughout their time working there.

Qualifications

• Positive attitude and ability to work in a fast-paced environment.
• Flexibility with scheduling.
• Passion for the McDonald’s brand and culture.
• Ability to manage multiple tasks and prioritize effectively.
• Strong communication and interpersonal skills.
• Experience in a managerial role, preferably in a similar industry.
• Age 18 or older.

Skills

• Leadership and management skills.
• Customer service orientation.
• Time management and organizational skills.
• Effective communication and interpersonal skills.
• Ability to handle multiple tasks and prioritize effectively.

Benefits

• 15-25 days paid vacation.
• 10 paid holidays, anniversary splash.
• 8-week sabbatical every 10 years.
• Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language.
• Medical, dental, and vision coverage.
• Pre-tax flexible spending accounts.
• Short- and Long-Term Disability, life, and accident insurance.
• Paid Leaves of Absence.
• Service awards.
• Employee Resource Connection.
• Adoption Assistance.
• Matching gifts program.

Pay

Competitive pay starting at $22 / hour.

Schedule

Flexible scheduling.