Department Manager

About the role

The role involves leading shifts and managing departments in a McDonald's restaurant. This includes ensuring customers receive a fast, accurate, and friendly experience, managing sales promotions, training staff, organizing service areas, delivering high-quality food, controlling food costs, and hiring and training staff.

Responsibilities

• Lead shifts to ensure a fast, accurate, and friendly customer experience.
• Operate similarly to shift managers, leading departments and managing assigned systems like Training, Food Safety, and Inventory Management.
• Ensure the Front Counter McCafé and Drive-Thru, and McDelivery areas are organized for the best service.
• Make sure the restaurant delivers great quality food to customers, and fast, with food safety being a priority.
• Control food costs and train kitchen staff in production procedures, including new menu items.
• Manage hiring, training, and scheduling of staff to meet sales and profit goals.
• Support new employees and motivate them throughout their time working at the restaurant.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality environment.
• A positive attitude and a passion for working in the fast-paced McDonald's environment.
• Must be 18 years or older to qualify as a manager.

Qualifications

While not specified in the job posting, typically qualifications might include relevant education, certifications, or licenses necessary for the role.

Skills

N/A

Benefits

• Service Awards
• Paid training classes
• Bonuses for outstanding customer service
• Opportunities for advancement
• Education through Archways to Opportunity, including opportunities to earn a High School degree and college tuition assistance.

Pay

Competitive pay

Schedule

N/A