Department Manager

Requirements

Managers lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience. Some managers also lead Departments, which may include managing assigned Systems such as Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results.

Responsibilities

The Guest Service Department Manager ensures Crew and Managers deliver a great customer experience, manage sales promotions effectively, train service staff in procedures, and organize the Front Counter McCafé and Drive-Thru areas for optimal service.

The Kitchen Department Manager ensures the restaurant provides high-quality food and service, maintains food safety, controls food costs, and trains kitchen staff in production procedures, including new menu items.

The People Department Manager ensures the restaurant hires qualified staff, trains them well, and schedules them to meet sales and profit goals. This manager also helps Crew members get off to a good start and motivates them throughout their time working there.

Qualifications

Previous managerial experience is preferred, ideally within a restaurant, retail, or hospitality environment. Positive team players with flexible schedules and a passion for the fast-paced McDonald’s environment are sought.

Benefits

• Paid Vacation
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical Coverage Based on Eligibility
• Service awards
• Employee Resource Connection
• Meal Benefit

Additional Info

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer from McDonald’s USA. If hired, the franchisee will be the employer, not McDonald’s USA. McDonald’s USA has no control over employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. By applying, you understand that your application will be forwarded to the franchisee organization for processing and evaluation.