Department Manager

About the role

The role involves leading shifts and departments in a McDonald's restaurant owned and operated by an independent franchisee, not McDonald’s USA. As a manager, responsibilities include ensuring a fast, accurate, friendly customer experience, managing sales promotions, training staff, organizing service areas, and hiring and training staff.

Responsibilities

• Lead shifts to ensure customers receive a fast, accurate, friendly experience.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Ensure the Guest Service Department delivers a great customer experience, manages sales promotions, trains service staff, and organizes the Front Counter McCafé and Drive-Thru areas.
• Ensure the Kitchen Department delivers high-quality food and fast service, maintains food safety, controls food costs, and trains kitchen staff in production procedures.
• Ensure the People Department hires qualified staff, trains them well, and schedules them to meet sales and profit goals, and supports their development and motivation.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality environment.
• Positive team player with flexible schedules and a passion for working in the fast-paced McDonald’s environment.
• Must be 18 years or older to apply for management positions in corporate-owned McDonald's restaurants.

Qualifications

Competitive pay and a range of benefits including 15-25 days paid vacation, 10 paid holidays, an anniversary splash, and an 8-week sabbatical every 10 years. Education includes opportunities to earn a High School degree, college tuition assistance, and English classes as a second language. Medical, dental, and vision coverage are provided, along with pre-tax flexible spending accounts, short- and long-term disability, life, and accident insurance, and paid leaves of absence. Service awards, adoption assistance, matching gifts programs, and more are available.

Skills

Strong leadership, communication, and organizational skills are essential. Ability to manage multiple tasks and adapt to a fast-paced environment is required.

Benefits

Department Managers at a McDonald's Corporate owned store are eligible for incredible benefits including:

• 15-25 days paid vacation
• 10 paid holidays
• An anniversary splash
• 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid Leaves of Absence
• Service awards
• Adoption assistance
• Matching gifts program

Pay

Competitive pay is offered based on experience and qualifications.

Schedule

Flexible scheduling is available to accommodate personal and professional needs.