Department Manager

About the role

This job posting is for a Department Manager position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA.

Responsibilities

• Lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks to teams, follow up, and report results.
• Ensure the Guest Service Department delivers a great customer experience, manages sales promotions, and trains service staff.
• Ensure the Kitchen Department delivers high-quality food and fast service, maintains food safety, controls food costs, and trains kitchen staff.
• Ensure the People Department hires qualified crew, trains them well, and schedules them to meet sales and profit goals.
• Support Crew members in getting off to a good start and recognizing and motivating them throughout their time working there.

Requirements

Previous managerial experience is preferred, ideally within a restaurant, retail, or hospitality environment. Positive team players with flexible schedules and a passion for the fast-paced McDonald’s environment are sought.

Qualifications

• Must be 18 years or older.

Skills

• Leadership skills
• Customer service orientation
• Team management
• Food safety knowledge
• Inventory management
• Training and development

Benefits

• Paid vacation after 12 consecutive months of employment.
• Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language.
• Medical, dental, and vision coverage after 12 consecutive months of employment.
• Free meals.
• Free uniforms.
• Manager bonus program.

Pay

Competitive pay.

Schedule

Flexible schedule.