Department Manager

About the role

The role involves leading shifts and departments in a fast-paced restaurant environment, ensuring high-quality customer service and operational efficiency.

Responsibilities

• Lead shifts to ensure fast, accurate, and friendly service to customers.
• Manage assigned departments such as Training, Food Safety, and Inventory Management.
• Ensure the Front Counter McCafé and Drive-Thru areas are organized for optimal service.
• Oversee the delivery of quality food and fast service in the Kitchen Department.
• Hire, train, and schedule staff to meet sales and profit goals.
• Support new employees and motivate current staff to perform at their best.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality setting.
• Positive attitude and ability to work in a fast-paced environment.
• Flexible schedule and willingness to adapt to the demanding nature of the job.
• Must be 18 years or older to qualify for the position.

Qualifications

While not specified, candidates should possess strong leadership skills, excellent communication abilities, and the ability to manage multiple tasks efficiently.

Skills

Essential skills include effective communication, problem-solving, and the ability to handle stress in a high-pressure environment.

Benefits

Department Managers at franchise-owned McDonald’s restaurants are eligible for a range of benefits, including:

• 7 days paid vacation after 1 year employed.
• Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language.
• Medical, dental, and vision coverage.
• Short- and Long-Term Disability, life, and accident insurance.
• Service awards.
• Employee Resource Connection.

Pay

Competitive pay is offered based on experience and qualifications.

Schedule

Flexible scheduling is available to accommodate personal and professional commitments.

Additional Info

By applying, you confirm that you are applying to work at a restaurant owned and operated by an independent franchisee, not McDonald’s USA. You understand that the franchisee is a separate company and employer, and that McDonald’s USA will not receive a copy of your application or be involved in employment decisions.