Department Manager

About the Role

Managers lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience every visit. Some managers also lead Departments, with responsibilities that may include managing assigned systems (e.g., Training, Food Safety, Inventory Management), setting goals, delegating tasks, following up, and reporting results to their teams and other managers.

• Guest Service Department Manager: Ensures Crew and Managers deliver a great customer experience, executes sales promotions, trains service staff in procedures, and organizes Front Counter, McCafé, and Drive-Thru areas for optimal service.
• Kitchen Department Manager: Ensures the restaurant delivers high-quality food quickly and safely, controls food costs, and trains kitchen staff in production procedures, including new menu items.
• People Department Manager: Hires qualified crew, trains and schedules them to meet sales and profit goals, ensures a positive start for new employees, and motivates and recognizes staff.

Requirements

• Previous managerial experience preferred, ideally in a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule and a passion for working in a fast-paced environment.
• Must be 18 years or older to be a manager in our franchise-owned and operated restaurants.

Benefits

• 5-15 days paid vacation.
• Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English as a Second Language classes.
• Medical, dental, and vision coverage.
• Short- and Long-Term Disability, life, and accident insurance.
• Service awards.

This job posting provides an overview of working in a McDonald’s franchise-owned restaurant but is not a complete job description. Employees perform a variety of tasks daily, and this posting does not list all essential functions of the role.

By applying, you understand you are applying to work at a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is solely responsible for all employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling.