Department Manager

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer responsible for all employment matters at the restaurant.

About the role

Managers lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience. Some managers also lead specific departments, setting goals, delegating tasks, and reporting results. Responsibilities vary by department:

• Guest Service Department Manager: Ensures Crew and Managers deliver a great customer experience, executes sales promotions, trains service staff, and organizes Front Counter, McCafé, and Drive-Thru areas for optimal service.
• Kitchen Department Manager: Ensures the restaurant delivers high-quality, fast, and safe food, controls food costs, and trains kitchen staff on production procedures, including new menu items.
• People Department Manager: Hires and trains qualified crew, schedules staff to meet sales and profit goals, and ensures Crew are recognized and motivated throughout their employment.

Requirements

• Previous managerial experience preferred, ideally in a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule and a passion for working in a fast-paced environment.
• Must be 18 years or older.

Benefits

• 5-15 days paid vacation.
• Education through Archways to Opportunity, including high school degree programs, college tuition assistance, and English as a second language classes.
• Medical, dental, and vision coverage.
• Short- and Long-Term Disability, life, and accident insurance.
• Service awards.

This posting provides an overview of the role but does not list all essential job functions.