Department Manager

About the role

The job is for a Department Manager at a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer from McDonald’s USA. The franchisee is responsible for employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling.

Responsibilities

• Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience.
• Department Managers may lead specific departments such as Guest Service, Kitchen, or People.
• Guest Service Department Managers ensure Crew and Managers deliver a great customer experience, manage sales promotions, train service staff, and organize service areas.
• Kitchen Department Managers ensure the restaurant delivers high-quality food and fast service, maintains food safety, controls food costs, and trains kitchen staff.
• People Department Managers ensure the restaurant hires qualified crew, trains them well, and schedules them to meet sales and profit goals, and support Crew throughout their time working there.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality environment.
• Positive team player with flexible schedules and a passion for working in the fast-paced McDonald’s environment.
• Must be 18 years or older to be a manager in corporate-owned McDonald’s restaurants.

Qualifications

Competitive pay and a range of benefits are offered, including paid vacation days, holidays, education through Archways to Opportunity, meal discounts, personal paid time off, a 401K plan with matching funds, monthly bonus programs, and service awards.

Skills

Effective communication, leadership, and problem-solving skills are essential for success in this role.

Benefits

• Paid Vacation Days
• Pay Holidays based on Salary Status
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English as a second language classes
• 100% Meal Discount
• Personal Paid Time Off
• 401K Plan Available with matching funds
• Monthly Bonus Program
• Service awards
• Employee Resource Connection

Schedule

Details on the schedule are not specified in the job posting, but as a Department Manager, you would be responsible for leading shifts and managing departmental operations.

Pay

The pay rate is $19.75 per hour.